Redemptions Loan Administrator

**Redemptions Loan Administrator**
**£ competitive + benefits**
**Monday - Friday**
**Are you looking for a career in Mortgages and Financial Services?**
As a **Redemptions Loan Administrator **you’ll provide primary servicing of mortgages and loans across all residential portfolios administered by Link.

The **Redemptions Loan Administrator **will ensure that borrowers are correctly informed of payments due and that the collection of the required payment is made promptly and accurately. You will understand the terms and conditions of a borrowers loan so that they may be clearly explained to, and met by, the borrower and to ensure the Deeds received are correct.

If you’re looking for your next step within Mortgage Services, then this could be a great opportunity for you

**What you’ll be doing**:

- Ensure that borrowers are correctly informed of payments due and that the collection of
- the required payment is made promptly and accurately
- Receive and resolve any queries within SLA from clients, borrowers and their advisors in
- relation to the redemption of the mortgage or the Deeds records.
- Control Deeds and file movements ensuring the location of physical documents is known
- at all times and correctly recorded on Link’s systems.
- Ensure that Deeds and loan files are maintained in good physical condition and kept up to date, with all information and correspondences filed promptly and accurately’.
- Liaising with third parties such as solicitors and field agents to instruct activity in line with policies and procedures.

**What we’re looking for**:

- Excellent communicator at all levels, both verbal and written.
- Experience in using Microsoft Office packages.
- Effective time management skills with the ability to manage a caseload and meet deadlines.
- Attention to detail with the ability to record information with accuracy while being factual and professional.
- Customer focused - identify effective solutions for borrower, internal client and external
- client
- Knowledge and understanding of mortgage loan documentation and legal documentation preferable but not essential.

**About BCM Global / Mortgage Services**:
BCM Global is a leading European independent loan and asset management service provider. We are part of Link Group, listed on the Australian Securities Exchange. We have multijurisdictional expertise with operations in Ireland, the UK, the Netherlands and Italy, supporting loans for commercial and investment purposes and mortgages from origination to redemption.

**What’s in it for you?**:

- A very competitive basic salary plus benefits.
- 23 days’ holiday (rising to 25) plus Bank Holidays, with the opportunity to buy extra leave.
- Company matched pension, life assurance, a cycle2work scheme, fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology.
- The possibility of working from home, flexible working or working part-time options.
- You’ll get the chance to follow your chosen career path anywhere in Link Group. You’ll be joining a network of 7,000 experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support your need to do just that.

**What we hope you’ll do next**:
We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion and we’re committed to creating an inclusive environment for all employees.

We are the experts in providing efficient administration and innovative financial solutions. We have over €90bn of assets under management and over 115,000 loans under management. Our clients include a range of financial service organisations, from banks, pension funds and insurers to private equity firms. We operate in regulated markets across multiple European jurisdictions.

We provide a range of administrative services relating to the monitoring and repayment of asset-backed debt, allowing our clients to manage their debt and underlying assets effectively. Our services span all stages of the debt life cycle from origination to performing & non-performing loan and asset management across multiple debt classes. We provide jurisdictional centres of excellence and undertake management of full banking operations, transforming core and non-core banking activities.

Banking & Credit Management is a leading independent servicer and we are highly rated by both Standard & Poor’s and Fitch for both our commercial and residential servicing capabilities.

Link G