Receptionist/administrator

**Receptionist/Administrator**

TES- Training & Examination Services

**Location**: Middlesbrough

**Contract**: 12 Month Fixed Term

**Hours**: Full time/36 hours per week

**Job Profile**: Business Support Administrator

**Salary/annum**: £20,531 - £22,000

**Reference number**: 144/24

**Closing date**: 08 December 2024

**Security requirements**: This role requires a standard Background check, as is Company procedure. We are unable to provide sponsorship for this role as it does not meet the minimum requirement.

**Description of role**:
TWI provides competence-based welding and inspection training and qualifications to meet a wide range of industry needs, working with customers worldwide and servicing several sites within the UK and overseas.

We are looking to appoint a Receptionist/Business Support Administrator to work alongside our current team. This role is **onsite** Monday - Friday, working 8.30am - 4.30pm.

Main duties and responsibilities will include:

- Meeting and greeting visitors, contractors and students
- Contractor inductions
- Updating staff, visitor, contractor and student registers
- Multi-tasking and prioritising incoming work to meet internal and external customer requirements and working to tight deadlines
- Organising travel arrangements for members of staff
- Arranging meeting rooms and catering bookings
- Franking post and booking shipments/courier for collection/delivery
- Keeping spreadsheet records updated
- General office administration and additional duties as required

Applicants must have related experience and possess excellent organisational skills. You will demonstrate strong attention to detail and possess the ability to multitask. You must possess excellent written and verbal communication skills. In addition, you should be proficient in Microsoft Office Word, Excel and PowerPoint.

Interviews will be conducted at our Middlesbrough offices.

**For further details, please follow the Job Description link below**:
**About us**:
TWI Ltd is a world expert in engineering, materials and joining technologies with significant property assets. We provide industry with advice and know-how in design, fabrication, failure analysis and prevention.

We offer opportunities to collaborate with inspiring and expert teams and a supportive environment in which you are actively encouraged to share your ideas and continually develop your own skills and knowledge.

If you are looking to join an organisation that is fuelled by innovation, teamwork, and openness, this role could be for you.

**Diversity & Inclusion Statement**:
TWI Ltd is committed to treating all employees fairly and to being an inclusive employer. Our aim is to create a work environment where our employees can reach their full potential. We put Equality, Diversity and Inclusion at the heart of our people practices to attract, develop and retain the best talent. We recognise that it’s the differences of our people that gives us our competitive edge and enables us to maintain our world leading reputation. This is why we are committed to ensuring there is diversity across every level of our organisation; representative of the Members and societies we serve. We have made Inclusion our number one corporate value to demonstrate our commitment to ensure it is at the core of everything we do at TWI.

**Disability Confident Scheme**:
We are pleased to confirm that we have achieved the first stage accreditation, which means we are a ‘Disability Confident Employer’. This is a government-supported scheme that supports organisations like TWI to make the most of the talents that people with disability can bring to our workplace. The scheme helps us recruit and retain great people; draw from the widest possible pool of talent; secure high-quality employees who are skilled, loyal and hardworking; and improve employee morale and commitment by demonstrating that we treat all of our people fairly.

**Why work for TWI?**

We offer a competitive salary, share-in-success bonus scheme, generous pension scheme (both employee contribution (flexible amount) and TWI contribution (up to 10% of salary), holiday (20 days + 5 Corporate days + 8 bank holiday’s), private health and dental cover, career development and training, onsite employee restaurant, onsite parking and more.

We know that balancing work and personal life can at times be challenging. This is why we continue to review and implement family friendly policies.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: £20,531.00-£22,000.00 per year

Additional pay:

- Bonus scheme

**Benefits**:

- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee mentoring programme
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Transport links

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Education**:

- Certificate of Higher Education (preferre