Department Operations Officer

Job number

**BUS00804**
- Faculties

**Business School**
- Departments

**Business School**
- Salary or Salary range

**£46,614 - £56,345 per annum**
- Location/campus

**South Kensington Campus - Hybrid**
- Contract type work pattern

**Full time - Open ended**
- Posting End Date

**31 Aug 2025**

**About the role**:
The Department Operations Officer will be the driving force behind the smooth running of a busy academic department at Imperial Business School. Acting as a trusted partner to the Head of Department of Analytics, Marketing and Operations, you will lead operations, manage people and processes, and enable world-class teaching and research to thrive. This is a rare opportunity to combine leadership, problem-solving and strategic thinking in a role that shapes the daily life and long-term success of the department.

**What you would be doing**:
You will work at the heart of the department, partnering closely with the Head of Department to keep everything running smoothly. You will lead and develop your team, manage budgets and resources, and oversee HR processes from recruitment to onboarding. You will handle day-to-day operations with professionalism, ensuring faculty and students receive exceptional support while helping the department deliver on its strategic goals.

**What we are looking for**:

- Proven experience managing operations in a complex organisation, ideally in higher education
- Strong leadership skills with the ability to motivate and develop teams
- Excellent organisational skills, with the ability to manage multiple priorities under pressure
- Confident communicator who can build strong relationships across all levels
- Experience in financial management and HR processes
- A proactive, solutions-focused mindset with attention to detail and commitment to service excellence

**What we can offer you**:

- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

**Further information**:
This is a Full Time and Open-ended role based at the South Kensington Campus, London.

**Available documents**:

- Attached documents are available under links. Clicking a document link will initialize its download.- Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

**About Imperial**:
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial College London.

**Our Culture**:
Our values are at the root of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.