Customer Insight Analyst

2 days ago


London, United Kingdom Harnham Full time

**CUSTOMER INSIGHT ANALYST
UP TO £40,000
REMOTE OR LONDON BASED
SUSTAINABILITY**

**Overview**

Harnham is working with a Start-up Sustainable ecommerce brand on a Customer Insight Analyst role. At the minute the position is remote with the option to work in co-study spaces.

**The role**

You will:

- Use a variety of techniques to explore their data and develop a deep understanding of customer behaviour and trends
- Provide actionable insight that will help them improve customer engagement and marketing efficiency
- Conceive, carry out and analyse experiments to measure & optimise the customer experience, customer communications and customer acquisition working closely with the product and marketing teams
- Suggest and build targeting for customer level campaigns to drive engagement.

**The experience**

You will have:

- Passionate about working in a startup environment and driving eco-friendly sustainable lifestyles for everyone.
- Experience in customer-level and general business analysis in a high performing environment using SQL and Excel. We're looking for a minimum of 2 years experience
- Experience using BI platforms to present your analysis for others to understand and manipulate would be a plus. This would preferably be Looker which you'll have to learn (but any equivalent BI platform such as Tableau or Power BI is also acceptable)

**How to apply



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