Customer Insight Analyst

1 week ago


London, United Kingdom Harnham Full time

**CUSTOMER INSIGHT ANALYST
UP TO £45,000
LONDON (HYBRID)**

**Overview**

You will work for a reputable Travel brand on a Customer Insight Analyst role. You will collaborate with teams across the business using customer data and insight to drive strategy to improve customer-focused performance.

**The role**

You will be responsible for:

- Analysing and reporting on customer data to provide insight into CRM, Loyalty and3rd party partnership campaigns, customer journeys and revenue for the digital channels
- Working with Proposition, Sales & Distribution, eCommerce and Marketing to provide proactive and reactive reporting
- Creating and maintaining customer profile and segmentation analysis, and provides actionable insight to the wider team to support greater personalisation
- Exploring and identifying customer-relevant data opportunities to ensure commercial value

**The experience**

You will ideally have:

- SQL experience - extracting and manipulating data
- Commercial experience - at least 18 months in a commercial setting as an Analyst using SQL

It would be nice to have:

- Python/R
- Visualisation tools
- Customer Insight experience

**The benefits**

You will receive a comprehensive benefits package on top of a salary between £35,000 - £45,000.**
**How to apply



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