Support Service Desk Consultant

1 week ago

Derby, United Kingdom Andy File Associates Ltd Full time

**Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position**

**Support Service Desk Consultant Outline Role**:
**Responsibilities**:

- The responsibilities of this role are significant and wide ranging, below are detailed the responsibilities and consequently the deliverables required of the 'Service Desk Consultant’.

3. Advantageous Requirements a) To be able to map customer requirements to the Base system, writing specifications to identify: i) New functionality to meet the needs of both parties ii) Configurable changes b) To understand and have experience in the operational workings of a warehouse environment c) To have experience writing SQL to a competent level (required for 2nd line support only) d) Have an analytical mind-set

To carry out other duties as requested by the Managers and Directors of the company

**Expected Career Paths**:
**Benefits**: Competitive salary (DOE), Life Assurance, Critical Illness, Pension. 25 days holiday + 8 stats (1 extra day holiday per year up to a maximum of 5 years)

**Job Types**: Full-time, Permanent

**Salary**: £35,000.00 per year

**Benefits**:

- Company pension
- Life insurance

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: SDC/DF

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