Clinical Support Team Administrator
2 days ago
An exciting opportunity has arisen for a Band 3 Clinical Administrator on a part time basis to join the MSNAP Accredited Community Memory Assessment service.
The Memory Assessment Service East (CMAS) is nurse-led with a strong emphasis on multi-disciplinary team working to ensure that users of the service receive high quality, compassionate care throughout their memory assessment process. You will work within a full MDT which includes nurses, OTs, support workers, a Consultant Psychiatrist and Clinical Psychology, and which is well supported by admin.
The service is proud of being dynamic, responsive and proactive to the changing needs of the local population and its service users.
The team is currently embracing the opportunity to be part of a Suffolk-wide Memory Assessment Service offer wherein services in both East and West Suffolk are aligned and accredited to the same standard of quality of care. A rebrand of these services over the coming year as the Suffolk Dementia Assessment Services is currently in the works, making this a fantastic time to be part of the development of this ambitious new plan.
The post holder will work closely with the Senior Clinical Administrator to ensure admin provision is effective in supporting the service needs.
You must possess excellent time management skills, a positive and flexible approach and be able to remain calm and responsive under pressure.
You will need to be able to demonstrate your communication, prioritisation and administration skills as well as your knowledge of IT systems.
The post holder will be required to input and update the patient record system (SystmOne) which will include accepting referrals and discharging
patients as directed by the clinical team.
Will be completing general administration tasks such as answering telephone calls, booking appointments, scanning, ordering of leaflet/stationary and sending letters.
Excellent knowledge and experience of using Microsoft Office including Word, PowerPoint, Excel and Outlook to create and maintaining service
documents.
Knowledge and experience of using SystmOne is beneficial.
If you are motivated, compassionate, a good team player and keen to make a difference to the lives of people experiencing memory problems then we want to hear from you.
**Benefits included with this role are**:
NHS pension
a comprehensive in house & external training programmes
career progression
starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
staff physio service
NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
You should have good communication, inter-personal skills and full commitment to the care and wellbeing of patients. This post requires a confident, level-headed individual who can support a busy service in responding to changing priorities and delivering accurate work within tight deadlines.
If you are motivated, compassionate, a good team player and keen to make a difference to the lives of people experiencing memory problems
then we want to hear from you.
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