Call Centre Operator

2 weeks ago


Plymouth, United Kingdom Imperial Personnel Full time

Imperial Personnel are looking for Customer Service Advisors to work in a vibrant Inbound Call Centre in Wath upon Dearne near Rotherham. Our client is a premium parcel carrier who take pride in ensuring their customer experience is the best in the market. - To be flexible to work on a rotated system, 5 out of 7, 37.5 hours a week working between 08:00 - 20:00 which will include Saturdays. - Have an appetite for giving excellent customer service. - To be resilient, calm, collected and approachable - To be able to work as part of a team. **The package** - 37.5 Hours a week (Overtime available if required), across as many days as required - Monday to Saturday £11.77ph, Sunday £14.00ph - Paid holiday entitlement - Onsite parking **The role** - To provide a "best in market" customer service experience. - To aim for a "first time resolution" on every call. - To gather all relevant information from the customer to ensure the Operation Team can resolve their issue. **To apply, please submit your CV or call 01623 575800 This position is being advertised on behalf of Imperial Personnel Ltd who are an Employment Business. **Job Types**: Full-time, Temp to perm Contract length: 3 months **Salary**: £11.77-£14.00 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Plymouth: reliably commute or plan to relocate before starting work (required) **Education**: - A-Level or equivalent (preferred) **Experience**: - Call Centre: 1 year (required)



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