Operational Manager
2 days ago
The Valuation Office Agency (VOA) are the public sector’s property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.We champion the values of professionalism, integrity, respect and innovation. We are committed to providing a collaborative and supportive working environment that encourages every colleague to contribute, grow and excel together. With opportunities to drive your own development and growth, we empower our colleagues to succeed by ensuring support at every step of their career journey.Operational Manager – Customer Service Centre – Role OverviewThe Customer Service Centre (CSC) sits at the heart of our operations here in the Valuation Office Agency. The CSC is the first point of contact for our customers, and you will play a crucial role leading our colleagues to support our customer’s needs and upholding the agency’s reputation.We are looking for someone who has a real passion for providing an exceptional Customer Service and is able to work at pace. The Operational Manager should have a good understanding of their own work area, using their ability and flexibility to switch between various tasks at short notice. You’ll be flexible and adaptable but above all personable with the ability to put the needs of our customers first.For an insight into working for The Customer Service Centre within the VOA, please click on the video link below.https://youtu.be/CAPxCn3yF0Q?si=mD-ljGtMDofEA5g7Operational Manager – Customer Service Centre – Key responsibilitiesLine management to teams of EO's/AO's.Resource planning and deployment, including forecasting of work and accurate recording of Activity Monitoring and Costing data (AM &C).Manage work allocation across the Unit, collaborating with other Managers to re‑align work to meet business needs, ensuring most efficient use of resource across the Unit.To recognise and deal with management issues within the team and resolve them quickly and effectively – applying the correct HR principles to process and escalating where appropriate.To create and promote an inclusive working environment that values everyone for their individual contributions.To maintain team performance through change by effective people management – using clear and tailored communication across the need for change, promoting its potential benefits while fostering engagement in developing plans to deliver it effectively.To be accountable for leading a team to deliver exceptional customer service, through effective performance management and a focus on driving continuous improvement.There may be a need for occasional travel across the UK with some overnight stays required to support business needs. #J-18808-Ljbffr
-
Operations Manager
2 weeks ago
Plymouth, United Kingdom Michael Page Full timeWe are seeking an experienced Operations Manager to oversee and optimise operations within the engineering and manufacturing department. This role in Plymouth requires a professional with a strong background in the industrial/manufacturing industry to ensure efficient processes and high-quality outputs. Client Details This opportunity is with a medium-sized...
-
Operations Manager
1 week ago
Plymouth, United Kingdom Page Personnel Full timeReport into a powerhouse female MD looking to invest her time in youOpportunity to bring innovation to multiple sitesAbout Our ClientThis opportunity is with a medium-sized organisation operating within the industrial/manufacturing sector. The company is known for its innovative approach and commitment to high standards within the engineering and...
-
Operations Manager
4 days ago
Plymouth, United Kingdom Page Personnel Full timeOverviewReport into a powerhouse female MD looking to invest her time in you. Opportunity to bring innovation to multiple sites.About Our ClientThis opportunity is with a medium-sized organisation operating within the industrial / manufacturing sector. The company is known for its innovative approach and commitment to high standards within the engineering...
-
Operations Manager
2 weeks ago
Plymouth, Plymouth, United Kingdom 2e649fe8-5fa6-4a1a-bea5-69bed14fce5a Full time £32,000 - £38,400 per yearOperations Manager – Hearts TogetherLocation; Plymouth (on site 5 days a week)Salary; £36,000 35 hours per weekContract; Full time permanentAbout UsAt Hearts Together, we are passionate about making a real difference for people who need to stay close to loved ones receiving care. Our charity provides compassionate support and affordable accommodation for...
-
Operations Manager
1 week ago
Plymouth, United Kingdom NHS Full timeJob Summary You will be an adaptable, IT literate Operations Manager who will run the day‑to‑day Operation services. This is a hands‑on leadership role with operational, tactical and strategic responsibilities. Applications are welcome via NHS jobs but for ease and to ensure that your CV and Letter is received in the format you intended you may wish to...
-
Operations Manager
9 hours ago
Plymouth, United Kingdom The Mill Full timeWe are looking for an outstanding Operations Manager to join Mill Ford School. You will support the smooth and efficient running of the school office and wider operations of the school including estate management, audit compliance, school catering and Health & Safety. You will have experience in administrative systems and processes, team management, policy...
-
Estates Operations Manager
3 weeks ago
plymouth, United Kingdom Novo Executive Search Full timeEstates Operations Manager Location: Near Plymouth Salary: £55,000 – £65,000 DOE Contract: Permanent | Full-time About the Role A leading private wellness facility is seeking a seasoned Estates Operations Manager to join its senior leadership team. This pivotal role oversees the full operational management of a high-end residential property, ensuring...
-
Estates Operations Manager
2 weeks ago
Plymouth, United Kingdom Novo Executive Search Full timeEstates Operations ManagerLocation: Near PlymouthSalary: £55,000 – £65,000 DOEContract: Permanent | Full-timeAbout the RoleA leading private wellness facility is seeking a seasoned Estates Operations Manager to join its senior leadership team. This pivotal role oversees the full operational management of a high-end residential property, ensuring seamless...
-
Estates Operations Manager
2 weeks ago
Plymouth, United Kingdom Novo Executive Search Full timeEstates Operations ManagerLocation: Near PlymouthSalary: £55,000 – £65,000 DOEContract: Permanent | Full-timeAbout the RoleA leading private wellness facility is seeking a seasoned Estates Operations Manager to join its senior leadership team. This pivotal role oversees the full operational management of a high-end residential property, ensuring seamless...
-
Finance Operations Manager
8 hours ago
Plymouth, United Kingdom Alexander Mae (Bristol) Ltd Full time**The Company**: Our client is amongst the UK’s top 100 law firms, with over 50 partners and over 500 staff.Theyhave achieved consistentand have grown organically.They strive to deliver an exceptional service at all times. They pride themselves on providing personal,practical and cost effective service to their clients **The Job**: We are delighted to be...
