Junior Call Centre Advisor

1 day ago


Chapel Allerton, United Kingdom AD MARKETING LEEDS LTD Full time

**Role Overview**:
As a Junior Call Centre Advisor, you will be the voice of our clients, assisting customers with their queries, offering product information, and promoting services over the phone. This entry-level position is perfect for someone looking to start a career in customer service, sales, or marketing with plenty of training and development provided.

**Key Responsibilities**:

- Make and receive calls on behalf of client campaigns
- Provide excellent customer service by handling queries, concerns, and product enquiries
- Clearly communicate brand messaging and service information
- Record customer data accurately using internal systems
- Promote and upsell relevant services where appropriate
- Maintain professionalism and a positive tone in all customer interactions
- Work towards individual and team performance targets

**What We’re Looking For**:

- Clear and confident verbal communication skills
- Friendly, professional telephone manner
- Positive attitude and strong team spirit
- Willingness to learn and develop within a supportive environment
- Ability to work in a fast-paced and goal-oriented setting
- Previous customer service, call centre, or telesales experience is a bonus, but not essential

**What We Offer**:

- Full training and coaching from day one
- Opportunities for progression into senior roles or marketing campaign management
- Supportive, people-focused company culture
- Weekly incentives and team recognition
- Experience working with established brands in a growing industry

**How to Apply**:
If you're ready to start a rewarding career in customer engagement and marketing, we’d love to hear from you. Please submit your CV and a short cover letter explaining why you’d be a great fit for the role.

Pay: From £30,000.00 per year

Additional pay:

- Bonus scheme
- Yearly bonus

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work authorisation:

- United Kingdom (required)

**Location**:

- United Kingdom, LS7 3JB (required)

Work Location: In person

Application deadline: 15/06/2025
Expected start date: 16/06/2025



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