Junior Call Centre Representative
6 days ago
**Role Overview**:
As a Junior Call Centre Representative, you will be the first point of contact between our clients and their potential customers. Your role will be to engage prospects over the phone, promote products and services, generate interest, and set appointments or gather insights depending on the campaign objectives.
**Key Responsibilities**:
- Make outbound calls to potential customers as part of various marketing campaigns
- Build rapport quickly and communicate key messages clearly and confidently
- Accurately input customer data and feedback into internal systems
- Achieve daily and weekly call targets and performance metrics
- Work collaboratively with team members and managers to optimise campaign success
- Maintain a high level of professionalism and customer service at all times
**What We're Looking For**:
- Excellent verbal communication and active listening skills
- Positive attitude and a willingness to learn
- Ability to handle rejection and remain motivated
- Strong organisational skills and attention to detail
- Previous experience in a call centre or sales environment is a plus, but not essential - full training provided
- A passion for marketing and customer interaction
**Why Join Us?**
- Full training and ongoing support provided
- Friendly, vibrant and supportive team environment
- Clear progression opportunities within the company
- Regular incentives, team outings and recognition for top performers
- Be part of a company that values growth, creativity and collaboration
**How to Apply**:
Pay: From £30,000.00 per year
Additional pay:
- Bonus scheme
- Yearly bonus
**Benefits**:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Schedule:
- Day shift
- Monday to Friday
Work authorisation:
- United Kingdom (required)
**Location**:
- United Kingdom, LS7 3JB (required)
Work Location: In person
Application deadline: 08/06/2025
Expected start date: 09/06/2025
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