Business Support Assistant

1 day ago

Rotherham, United Kingdom Rotherham Metropolitan Borough Council Full time

**Salary**

£25,583 - £25,989

**Contractual hours**

37

**Basis**

Full time

**Region**

Rotherham

**Job category/type**

Administration/Clerical

**Date posted**

20/10/2025

**Job reference**

REQ21481
- attachment
- Benefits Package.doc

Directorate: Adult Care, Housing & Public Health

Permanent, Full time, 37 hours per week

**Lord Hardy Court Residential Home**

**Working hours between Monday - Friday 8:30am - 4:30pm**

Lord Hardy Court provides care to 60 older people, with a range of individual needs, and Mental Health problems including Dementia. The home also provides Respite, IMC Step-up Step-down services to the community joint working with NHS

NQF Level 2 qualification e.g. GCSEs Grades A*-C, NVQs Level 2, GNVQs Intermediate, City and Guilds Craft or Part 2,

**Or**

Evidence of the equivalent level of knowledge gained through work experience though training is available in
- house and through the council’s own programmes.

Admin support staff are expected to contribute to the provision of a comfortable, stimulating homely environment, that meets CQC Fundamental l Standards of Care, maintain health and Safety and Dignity in Care Principles

Admin Support staff are also expected to contribute and develop a customer focused service that is responsive and flexible regarding all customer needs.

Deal with basic customer enquiries from both residents, visitors, and contractors. Dealing with face-to-face enquiries and those received via telephone

Receipt and distribute incoming post, process correspondence and send mail out

Gather information to report back to others, set up and produce non-standard letters/templates/spreadsheets/documentation, update and maintain databases and produce management information

Provide help and assistance to staff in the use of IT packages/systems

Carry out filing, maintaining staff records, preparing documents for scanning, photocopying, faxing, arranging meetings, diary appointments, handling post, taking minutes.

For informal discussion contact the Manager or Deputy Manager at the home Lord Hardy Court 01709 336188- Rotherham Metropolitan Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults._
- Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our _website_._

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