Business Support Assistant

20 hours ago

Rotherham, United Kingdom Temploy Connection Full time

Business Support Assistant

**Duties**:

- Provide an efficient and confidential support service
- Deal with telephone and face to face enquiries providing specific information and advice to customers as required.
- Respond to correspondence, deal with routine incoming and outgoing information.
- Liaise and collaborate with internal and external stakeholders including managers, employees, contractors and members of the public, ensuring information and communication links are maintained.
- Organise and support meetings and appointments as required.
- To produce a range of reports.
- Undertake administrative duties whilst dealing with interruptions, queries and conflicting demands arising from customer and contractor queries and requests.
- Assist with statutory performance returns to external agencies as necessary. Assist with the completion of returns required internally demonstrating the Authority’s corporate performance.
- Undertake general financial administration including placing orders and processing invoices and reconciling payments using electronic systems.
- Maintain awareness of regulations, policies and procedures which have implications for service delivery.

**Requirements**:

- Good communication and interpersonal skills with the ability to communicate clearly and effectively in both written and verbal formats with members of the public, other employees and external organisations.
- Ability to handle and process considerable amounts of manual and computerised information ensuring accuracy of processing and safeguarding of sensitive and confidential information.
- Ability to organise and prioritise conflicting workloads to meet strict deadlines.
- Ability to work flexibly as part of a team.
- Experience of working within a business support environment.
- Experience in accurately recording data, reconciliation, simple analysis and presentation.
- Proven experience of working with highly confidential and sensitive information.
- Experience of working with financial information.

**Job Type**: Temporary contract

**Salary**: £11.98 per hour

**Benefits**:

- Flexitime

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Rotherham: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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