Technical Document Administrator

3 days ago


Home Based, United Kingdom IQVIA Full time

Strong communication skills both verbal and written are required, as is the ability to understand client requirements and assist them with development of survey communication. Contact with clients is an integral part of the role and providing good customer service is our primary goal.

**Responsibilities**:

- Tracking and recording survey activity accurately and quickly to ensure status updates are readily available
- Proof reading survey materials in line with required deadlines, ensuring they are approved and ready for use
- Using a bespoke database, setting up client accounts and maintaining client details and data
- Facilitating survey specific requirements, for example administering client prize draws in adherence to data protection protocols
- Collaboration with all departments within the company to achieve high levels of accuracy and the smooth running of survey mailings
- To act as first point of contact via the telephone, field calls and answer queries
- General office duties including ordering office supplies and other ad-hoc duties as required

**Skills and experience needed**:

- A high degree of IT literacy is essential, particularly a good understanding of MS Excel and Word, along with a desire to learn the technical aspects of the role.
- Experience of working in pressured environment with deadlines

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at



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