Charity Coordinator

About the role...

We are looking for a confident and driven Charity Coordinator to join our team at the Poundland Foundation. Reporting into the Charity Foundation Manager, you'll support the growth and impact of our charitable initiatives. Your work will support the day-to-day administration of the charity and its grant-making activities, empower colleagues, customer and supplier fundraising efforts, strengthen relationships with our charity partners, and bring our community-driven vision to life.

Our team is based at the Customer Support Centre in Walsall with hybrid working, where you'll be a part of an exciting, fast-paced, and supportive environment. You’ll play an important role in our charity work, managing enquiries and supporting with all aspects of the charity’s day to day functions.

We uphold three core behaviours that guide all our actions:
Love Our Customers: We strive to delight our customers, listening and responding to their needs because they are our priority.

Care for Our Colleagues: We support each other to foster a workplace where everyone can thrive.

Protect Our Pounds/Euros: We are committed to cost-efficiency and value, ensuring every penny counts.

Why choose us?
- **Professional development**: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue qualification through our apprenticeship programme.
- **Bonus Potential**: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
- **Free On-Site Parking**: Enjoy the convenience of free parking, making your daily commute hassle-free.
- **Onsite Coffee Lounge**: Take advantage of our onsite coffee lounge, a perfect space to relax and recharge during breaks.
- **Exclusive Store Discounts**: Receive a 10% discount on most in-store purchases, enhancing your shopping experience.
- **Family-Friendly Benefits**: Our comprehensive benefits are designed to support your and your family’s needs.
- **My Staff Shop**: Gain exclusive discounts through our ‘My Staff Shop’ portal, saving on various products and services.
- **Life Assurance Cover**: Enjoy peace of mind with our life assurance cover, securing your family’s future.
- **Health & Wellbeing Programme**: Benefit from an employee assistance programme that supports your health and wellbeing.
- **Generous Holiday Allowance**: Start with a generous leave entitlement that increases by one day each year (up to 33 days), with the option to buy additional holiday annually. Celebrate your special day off work every year with an extra day’s holiday because we believe birthdays are important.
- **Pension Scheme**: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.

Your Impact and Responsibilities
- You will build and maintain strong relationships with charity partners and grant recipients, ensuring excellent stewardship for both supporters and beneficiaries.
- Acting as a main point of contact, you will respond promptly and effectively to enquiries from colleagues, supporters, and beneficiaries.
- You will create engaging printed and digital content to raise awareness of the Poundland Foundation, sharing updates with stores, distribution centres, and Head Office.
- You’ll recruit participants and support fundraising events to ensure memorable experiences.
- You’ll manage grant and fundraising administration, maintain the CRM system, track expenditures, and assist in preparing reports for the trustee board.

Skills and Knowledge
- Fundraising Knowledge: Familiarity with various fundraising strategies, techniques, and compliance requirements is essential.
- Communication and Engagement: You should possess excellent written and verbal communication skills, with a talent for engaging diverse audiences.
- Relationship Building: Strong interpersonal skills are crucial for developing and maintaining partnerships with stakeholders, colleagues, and beneficiaries.
- Organisational Skills: We need someone who is detail-oriented and can handle multiple projects simultaneously.
- IT Proficiency: Proficiency with CRM systems, Microsoft Office Suite, and digital communication platforms is a must.

About us...

Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,000 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.

At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers.

Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaning