One Stop

About the role

At One Stop we aim to serve our local shoppers a little better every day, with a culture that is friendly, fun and where everyone is treated with respect, you have a really great place to work. As part of the team you can make a difference to our business by:

- Treating each other how they like to be treated.
- Making things easier.
- Working together as one team.
- Making our customers at the heart of everything we do.

We want you to understand the business inside out, we need you to live and embed our values and build great relationships with the amazing people across our business.

You will be responsible for
- I manage & conduct work activities in such a way as to ensure the safety, health & welfare at work of all colleagues & customers
- I support the Product Operations Manager in delivering excellent, accurate, timely and professional service levels to the business.
- The support I give is right first time to help deliver the business steering wheel objectives.
- I ensure maintenance and integrity of all systems and data.
- I escalate issues to the relevant departments/areas of the business.
- I aid the development of new and improved processes.
- I provide administrative support for training, projects and to support other training processes when required.
- I deliver a quality and reliable service to customers and colleagues, communicating effectively at all levels of the business.
- Help to resolve issues in Store, DC and SSC.
- liaise with suppliers to ensure that standards are maintained, improved ways of working & targets for range/promotions are meet

You will need**Collaboration**: Working together across my department and across the wider business to achieve a shared success.

In my role: I talk to my colleagues, sharing knowledge, experience and best practice. I create a team spirit in my department and I have a network that stretches beyond my department.

**Empathy**: Building strong relationships with my stakeholders.

In my role: I am warm and welcoming with all of my stakeholders, putting people at the heart of everything I do. I take time to see, hear and recognise others, building strong relationships.

**Responsiveness**: Being flexible in the way you think, make decisions and handle change.

In my role: I act quickly, making decisions based on what is right for our customers and colleagues. I thrive on change and take people with me to deliver it.

**Resilience**: Knowing your own sources of energy and keeping yourself fit for life.

In my role: I have energy and drive to deliver beyond expectation. My colleagues see me doing the right thing both when everything is going well and when times are tough. I know how to be at my best.

**Innovation**: Always looking for ideas and opportunities to build a better One Stop.

In my role: I keep my eyes open looking for opportunities

**Technical Skills**:

- Experience of administration in a fast moving environment.
- Be a good communicator and have basic computer skills.
- Ability to deal with suppliers.
- Understands stores perspective and how we can impact them.
- Decision making, analytical/problem solving skills and knowledge around urgency as and when

What’s in it for you

At One Stop we value our colleagues just as much as our customers, and part of this is the benefits we offer:

- 10% Discount in One Stop & Tesco stores
- Discounted Tesco pharmacy services
- Discounted shopping website
- Free eye Test
- A great holiday package
- A commitment to your career development
- Community involvement and charity work
- Pensions Scheme

One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco.