Customer Business Administrator
6 days ago
Ador Talent are working with an Engineering company based in and around the Darwen area, who design, build, operate and maintain centralised and efficient engineering solutions.
The company has seen huge growth over the past 5 years which has resulted in expansions of teams, promotions from within and created exciting opportunities for all their employees. This is a fantastic employer who offer many benefits such as a free state of the art onsite gym, 25 days holiday plus 8 days bank holiday (holiday entitlement increases in line with service), social/corporate events and a clear career progression plan.
Our client now requires an experienced Customer Business Administrator to join their Customer Contact & Billing team who currently manage utility accounts for over 18,000 customers..
**The Role**
- Administration tasks in relation to new and existing customer account requests including issue of welcome packs and replacement of prepayment cards
- Preparation and review of consumption reports for customers
- Engaging with clients to process work order requests and provide service updates
- Providing 1st line technical support for customers who are experiencing technical difficulties with prepayment equipment (Training will be provided)
- Following internal escalation procedures for reactive engineer call outs
- Ensuring contract data is cleansed and maintained regularly in compliance with our contractual obligations
- Proactive monitoring and maintenance of client documentation ensuring all business systems are accurate and in accordance with GDPR regulations
- Ensuring that the company credit management system is updated with all communication and is the single source of information
- Liaising with senior co-ordinators to support the mobilisation of new contract awards and the onboarding of new customers
**Experience & Skills Required**
- Previous experience working within a customer service facing role
- Knowledge & experience of working with electronic customer service systems
- Strong customer focus with excellent customer service skills including confidentiality, tact and diplomacy
- Knowledge and understanding of GDPR regulations in relation to processing of sensitive personal information
- Strong attention to detail and accuracy
- A flexible approach to managing workload with the ability to work to deadlines and able to prioritise and perform tasks under pressure
- Excellent working knowledge of Microsoft Excel, Word and Outlook
If you have the relevant expereince and can easily commute to Darwen, please APPLY.
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£22,000.00 per year
**Benefits**:
- Casual dress
- Flexitime
- Free parking
- Gym membership
- On-site parking
- Sick pay
- Wellness programme
Schedule:
- 8 hour shift
- Day shift
- Flexitime
- Holidays
- Monday to Friday
- No weekends
- Overtime
Work Location: One location
Reference ID: FA000036
-
Apprentice Business Administrator
4 days ago
Blackburn, United Kingdom Training 2000 Full timeThis vacancy is for an Apprentice Business Administrator based in Blackburn.The successful applicant will have the opportunity to undertake valuable work experience dealing internal and external customers with whilst gaining on the job qualifications.We are looking for a motivated and organised Apprentice Office Administrator to join our team. This is an...
-
Business Administration Apprenticeship
2 days ago
Blackburn, United Kingdom First 360 Apprentice Full time_**IMMEDIATE START**_ **Are you seeking an Apprenticeship in Business Administration? We are looking for someone to work at our well established family owned business. You will be an important part of our administration and customer service team.** **We need someone who is confident with great communication skills to greet customers, clients, manufacturers...
-
Customer Service Administrator
6 days ago
Blackburn, United Kingdom Graham & Brown Full timeWe are currently looking for part time **Customer Service Administrators** to join our team in** Blackburn **on **a permanent basis.**With varying work patterns available, we are interested to know your availability. All work patterns will involve regular weekend working and in return, you will receive a salary of **£19,998 - £21,040 per annum, prorated to...
-
Customer Service Administrator
6 days ago
Blackburn, United Kingdom Graham & Brown Full timeWe are currently looking for part time **Customer Service Administrators** to join our team in** Blackburn **on **a permanent basis. **With varying work patterns available, we are interested to know your availability. All work patterns will involve regular weekend working and in return, you will receive a salary of **£19,998 - £21,040 per annum, prorated...
-
Customer Accounts Administrator
1 week ago
Blackburn, United Kingdom Ador Talent Ltd Full time**Customer Accounts/Contract Administrator** **Required Experience**:Accounts, Finance, Billing or Accounts Reconciliations **Start Date**: Immediate **Salary**: Starting Salary £24,000 plus 10% potential bonus (salary increase after successful probation period) Ador Talent are working with an Engineering company based in Darwen/Blackburn, who design,...
-
Business Administration Apprentice
2 weeks ago
Blackburn, United Kingdom Blackburn College Full timeBlackburn college have teamed up with LET Education Trust to bring you the exciting opportunity below! **Job Title**: Business Administration Apprentice **Location**:The Beehive, Suite 15e, Lions Drive, Blackburn, BB1 2QS **Salary**: £7.55/hour **Duration**: For the length of the course with the possibility of becoming permanent. **About the Role**: We...
-
Business Operations Administrator
1 week ago
Blackburn, United Kingdom Chubb Fire & Security Full timeHere at Chubb Fire & Security we have an opportunity for a Operations Support Administrator (Operations Administrator) to join our Business Support Team in **Blackburn **(BB1 2PR) on a full time, permanent basis. **_No two days are the same, there is always something new to learn and solutions to be found in this role so flexibility is key....
-
New Business Apprentice
4 days ago
Blackburn, United Kingdom Praetura Asset Finance Full time**About Us** Praetura Group was founded to provide growing and ambitious companies the funding they need to succeed. By bringing a diverse range of financial services together, we can support businesses as they scale, and their funding requirements change. Praetura Asset Finance are a consultant lender, here to help businesses survive, thrive and grow. We...
-
Business Processor
2 weeks ago
Blackburn, United Kingdom Chubb Fire & Security Full timeCompany Description Chubb Fire & Security is currently recruiting for an **Business Processor (Administrator) **to join our large Customer Service Centre in **Blackburn**. The main goal of this role is to provide best-in-class support to Fire & Security customers, ensuring all customer needs are dealt with in a professional, efficient and cost-effective...
-
Operations and Business Administrator
2 weeks ago
Blackburn, United Kingdom Fleet Assess Ltd Full timeHere at Fleet Assess we are looking for someone to join our expanding team and join us as an Operations / Business Administrator This is a varied role and is key to helping us grow our company **Are you the right person for the job?** - Previous experience working within a busy office environment - Previous experience working in an operational capacity -...