Client Service Administrator

1 week ago

Winsford, United Kingdom SYNETIQ Full time

**Client Service Administrator**

**Salary**: Dependent on experience

Job type: Full-time

**About SYNETIQ**

SYNETIQ is the largest integrated salvage and vehicle recycling company, formed to become the most innovative and trusted business in the industry. SYNETIQ is a fast paced, progressive business that leads the way in raising industry standards. We continually innovate ways of working, deliver great value, ensure industry-leading compliance and offer a fantastic customer experience.

By recycling and reusing vehicle parts SYNETIQ has saved over 6 million tons of CO2 over the last two years. As part of our ongoing commitment to sustainability, we are pleased to announce that we recently achieved accreditation from The Carbon Literacy Project, which includes the roll out of Carbon Literacy training across its workforce.

Right now SYNETIQ is an exciting, high growth, company to join, with an ambitious 3 year plan which relies on cutting edge technology that drives sales and profitability.

**The Role**

As a Client Relationship Administrator you would be part of our Client Services Team. Assisting with queries and carrying out administrative tasks to ensure our clients requirements are exceeded. Your key areas of responsibility would be:

- Build an excellent rapport with our valued clients
- Administrative tasks such as completing DVLA paperwork and processing vehicle logbooks
- Data input into SYNETIQ systems
- Monitoring client SLAs
- Liaising with Transport Team regarding vehicle collections, charges etc
- General office duties such as scanning, database updates, filing, etc.
- Complete all tasks deemed to be a reasonable request by the department management in a timely, efficient, and safe manner.
- Use of inhouse systems and Microsoft packages such as Outlook, Excel, Word, and MS Teams.
- Confident and approachable problem solver who can deliver excellent customer service
- Comfortable/confident with negotiating with a range of customers and clients
- Knowledge of motor vehicles
- High attention to detail
- Reliable and punctual
- Adaptable to changing processes
- Able to multitask and juggle different priorities
- Excellent organisational and communication skills
- A pro-active attitude

**Hours**
- Monday - Friday 08.30am - 5pm
- 8-hour shift

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Store discount

Schedule:

- 8 hour shift

Work Location: One location

Reference ID: Client Service Administrator - WIR

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