Client Administrator

7 days ago


Winsford, United Kingdom SYNETIQ Full time

**Client Service Administrator - Winsford. Salary is based on experience**

**Apprentices Welcome**

SYNETIQ, an IAA company (NYSE: IAA), is one of the UK’s largest vehicle salvage, dismantling and recycling companies. A world away from the old-school concept of a breaker’s yard, we’re focused on more sustainable motoring solutions through our integrated circular model.

We work with customers and clients to offer affordable, sustainable motoring solutions that don’t cost the Earth. Our services are for customers looking for quality used car parts and businesses who want to maximise the financial and environmental return of their vehicles.

**The Role**

As a Client Relationship Administrator or Apprentice, you would be part of our Client Services Team, assisting with queries and carrying our administrative tasks to ensure our clients requirements are exceeded.

**Your key areas of responsibility would be**
- Administrative tasks such as completing DVLA paperwork and processing vehicle logbooks
- Build an excellent rapport with our valued clients
- Data input into SYNETIQ and IAA systems
- Monitoring client SLAs
- Liaising with Transport Team regarding vehicle collections, charges etc
- General office duties such as scanning, database updates, filing, etc.
- Complete all tasks deemed to be a reasonable request by the department management in a timely, efficient, and safe manner.
- Use of inhouse systems and Microsoft packages such as Outlook, Excel, Word, and MS Teams.
- Confident and approachable problem solver who can deliver excellent customer service
- Comfortable/confident with negotiating with a range of customers and clients
- Knowledge of motor vehicles would be advantageous
- High attention to detail
- Reliable and punctual
- Adaptable to changing processes
- Able to multitask and juggle different priorities
- Excellent organisational and communication skills
- A pro-active attitude

**Hours**
- Monday - Friday 08.30am - 5pm
- 8-hour shift

**Job Types**: Full-time, Apprenticeship, Permanent

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location

Reference ID: Client Service Administrator



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