Current jobs related to Receptionist/administrative Assistant - Shrewsbury - South Hermitage GP Surgery

  • Administrative Assistant/receptionist

    3 days ago

    Shrewsbury, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

    We currently have an exciting opportunity for an Administrator that is looking for a new challenge to work in an organisation that will help you develop and achieve your goals to become the best you can be. We are looking for a Administrative Assistant/Receptionist to join our BeeU Mental Health Teams situated in Severn Fields Health Village, Shrewsbury. The...

  • Receptionist Administrator

    5 days ago

    Shrewsbury, United Kingdom Prince Personnel Full time

    This is an excellent opportunity for an experienced receptionist / administrator to join a well-established business based in Shrewsbury. **Duties will include but not limited to**: - Meeting & greeting clients - Answering telephone calls and taking messages - Opening and logging of incoming post; franking of outgoing post - Processing of office invoices...

  • Patient Administrator/ Receptionist

    5 days ago

    Shrewsbury, United Kingdom Newmedica Full time

    **Patient Administrator**/**Receptionist** **Who are we?** Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health. We care for more than 225,000 NHS and private patients a year in over 26 locations...

  • Receptionist

    5 days ago

    Shrewsbury, United Kingdom Absolute Personnel Full time

    **Receptionist** **Shrewsbury** **9:00am-5:30pm** **Temporary - Ongoing** **Up to £12.50 per hour (DOE)** **Immediate Start Available** Our client is currently looking for a experienced Receptionist to join a fantastic and highly reputable chartered accountancy firm. This is a temporary position with an immediate start, working 9:00am-5:30pm Monday -...

  • Admin Assistant/receptionist

    3 days ago

    Shrewsbury, United Kingdom Marches Academy Trust Full time

    **Admin Assistant/Receptionist***:Ref: SCH-TMAT-0122**10 day(s) remaining** **Establishment**: Woodlands School **Location**: Wem **Salary**: 25630.00 - 27407.00 **Department**: Admin **Job Type**: Full Time **Closing Date**: 17/03/2025 09:15 **Interview Date**: 21/03/2025 **Start Date**: April 2025 Additional Information **Contract Type**:Permanent...

  • Receptionist

    2 weeks ago

    Shrewsbury, United Kingdom Prince Personnel Full time

    We are recruiting for a receptionist to work for a very reputable company based in Shrewsbury on a temporary basis initially. The role will be based front of house where you will work as part of a team and be responsible for ensuring reception duties are carried out in an effective manner as well as undertaking some basic administration...

  • Service Receptionist

    3 days ago

    Shrewsbury, United Kingdom Anderson Scott Solutions Ltd Full time

    **Service Receptionist** **Shrewsbury** **£22,250** As part of ongoing expansion my Shrewsbury based client is looking to recruit a Service Receptionist to join its fleet team. This role will suit someone with experience and knowledge of working on a service desk or as part of a wider fleet team covering vehicle maintenance and customer service. **Key...

  • Receptionist

    5 days ago

    Shrewsbury, United Kingdom Morris Care Ltd Full time

    **Receptionist** **Salary: £10.00 per hour** **Saturday and Sunday.** **12 hours per week** **About the Role as Receptionist** As Receptionist, you will provide a professional and friendly ‘meet and greet’ service within the Nursing Home. You will be driven by a real passion for providing excellent customer service. You will ensure all visitors...

  • Weekend Store Host

    2 weeks ago

    Shrewsbury, United Kingdom Car Store Full time

    **Weekend Receptionist / Host - 16 Hours per week - Saturday 09:00-18:00 and Sunday 11:00-17:00. Happy to consider 2 individuals to split the hours.** **Car Store Shrewsbury** **Salary of £8,000 with excellent company benefits** Are you a real people person, passionate about putting the customer first? As a Receptionist with us, you’ll take the time...

  • Receptionist/facilities Administrator

    1 day ago

    Shrewsbury, United Kingdom Brook Street Full time

    Our Public Sector client based in Shrewsbury, is looking for a strong Receptionist/Facilities Administrator to help support their organisations Office. This is a full-time role temporary assignment, working Monday to Friday, paying £11.03 per hour. This role will require you to work on the reception of their flagship offices and provide front of house...

Receptionist/administrative Assistant

2 weeks ago

Shrewsbury, United Kingdom South Hermitage GP Surgery Full time

**JOB TITLE: MEDICAL RECEPTIONIST & ADMINISTRATOR**
**REPORTS TO: Patient Services Manager / Practice Manager**

**Job Summary**:
To ensure that enquiries from patients are efficiently and courteously handled and to effectively assist and direct them to the most appropriate service or healthcare professional.
To ensure that filing, record keeping, and distribution of documents is undertaken efficiently and promptly.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

**Responsibilities**:
**Administration**
- To have a thorough knowledge of all Practice procedures.
- To work in accordance with written protocols and keep abreast of changes.
- Maintaining physical and computerised medical records including adding new patients, recording changes of address and other personal details, filing documents, and retrieving notes required by other members of the Practice team.
- Maintain the daily boards and the reception diary and ensure messages and actions taken are passed on.
- Prepare the outgoing bag and ensure specimens & urgent letters are ready for daily collection.
- Photocopy as requested & ensure incoming documentation are passed on promptly.
- To receive the incoming bag of (internal) hospital post and the external post on a daily basis.

To open, date stamp and distribute all mail promptly according to practice policy.
- Process any docmail letters on a daily basis, prepare and frank outgoing post and ensure it is posted in a timely manner.
- Scan, process and complete all incoming correspondence via Docman.
- To support the Secretarial and Administrative team with Patients, GPs, and other health professionals’ requests. This includes the dealing with general letters, reports, patient referrals, 2-week rules etc and ensuring correspondence and tasks are actioned and processed in a timely manner and according to practice protocols.

**Reception**
- Respond to incoming telephone calls promptly and re-direct as required.
- To respond to general enquiries (either face to face or via telephone) and explain surgery procedures.
- Receive and action requests for repeat prescriptions to patient, either paper or electronic prescriptions. Ensure prescriptions are signed and ready for collection.

Updated April 2023
- Process appointment requests for today and future appointments from patients by telephone and in person.
- Deal with home visit/ telephone call requests & prepare printouts.
- Restore telephone services each morning in a timely manner and ensure the answerphone service is properly activated at the end of the day. Have working knowledge of telephone system both during and after hours.
- Complete the daily opening & closing checklist.
- When on the front desk be aware of patients waiting, keeping them informed of any delays, deal with pharmacy collections, empty repeat prescription box, prompt patients to complete questionnaires (travel / new patient / health checks / GP survey etc) when appropriate.

Reporting any housekeeping issues to the Patient Services Manager
- Prepare rooms for next surgery by re-stocking printers and ensure correct nameplates on doors.
- Ensure the waiting room is left tidy and ready for use and inform Patient Services Manager of any issues. Maintain a supply of magazines for patients and update and review posters and leaflets on display,
- Ensure building security - have thorough knowledge of doors/windows/alarm.

**Confidentiality**:

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

**Health & Safety**:
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:

- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
-