Administration Assistant in Dietetics

**The closing date is 11th Jun 2025**

**Anticipated Interview date(s) 03/06/2025**

**Job summary**:
The role will be required to provide efficient and effective administrative duties to outpatients of Nutrition & Dietetics.

The team member will also provide flexible administrative support to the outpatient booking office as required and requested by the OSM to support service requirements.

The post requires flexibility and the ability to provide a wide range of administrative duties as the services develop.

**Main duties, tasks & skills required**:
Receive, prioritise and distribute incoming verbal and written communication including patient referrals and general enquiries, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner

Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary

Provide administrative support to the Dietetics service in Somerset, to include assisting in the organisation of Dietetics teams' workload

Update and maintain databases and booking systems and produce monthly and ad hoc reports

Participate in team and Trust meetings as requested

**About us**:
At **Somerset NHS Foundation Trust**, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

- ** Flexible working options** to help you balance work and life
- ** NHS pension scheme** for long-term financial security
- ** Generous annual leave allowance** to recharge and relax
- A strong focus on **career development** to help you grow and achieve your potential

Additionally, you'll gain access to our **Blue Light Card**, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

**Why Somerset?** Somerset offers the perfect blend of **idyllic countryside, outstanding areas of natural beauty**, and **breathtaking coastlines**, with vibrant cities like **Bristol**, **Bath**, and **Exeter**just a short drive away - and only two hours to **London**.

The region is home to excellent **educational facilities**, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

**Somerset truly has it all** - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

**Job description**:
Please see attached Job Description & Person Specification for further details of duties and responsibilities.

**Person specification**:
**Qualifications**:
**Essential**:
OCR Word Processing Level 2 or Equivalent

European Computer Driving Licence (ECDL) or Equivalent

**Experience**:
**Desirable**:
Experience of formal minute taking

Experience of working within an office environment

**Additional Criteria**:
**Essential**:
Knowledge of full range of secretarial procedures and software programmes including MS Word, Excel, PowerPoint and Access acquired through NVQ 2/RSA 2 experience and/or relevant practical experience

Ability to work within a team and on own initiative

Ability to prioritise and manage workload independently

Excellent communication skills

**Disclosure and Barring Service Check**:
Helene Scott

07353136607

**Pay scheme**:
Agenda for Change

**Band**:
Band 3

**Salary**:

- £24625.00 to £25674.00 Yearly
**Contract**:
Permanent

**Working pattern**:
Full-Time

**Reference number**:
184-OL-PU-2583

**Job locations**:
Bridgwater House
Kings Square
Bridgwater
Somerset
TA6 3AR