People Portal Administrator
6 days ago
**Join the Samworth Brothers Family**
At Samworth Brothers, we offer competitive benefits to all of our colleagues including:
- Enhanced Pension Scheme
- Private Health Scheme
- Employee Discount Scheme
- Annual Pay Review and Profit related pay
- Training and Progression opportunities
**The Opportunity**
We have the opportunity for you to join our team as a People Portal Administrator. This role will primarily focus on the ongoing governance and maintenance of the People Portal. Along with supporting implementations and development of additional functionality. In this role you will be:
- Provide front line support and training to end users of the People Portal System
- Trouble shooting basic issues and escalating more complex issues as appropriate
- Maintaining the People XD system, specifically contributing to data integrity and system upgrades
- Modifying software requirements ensuring consistency is maintained based on changing business needs.
- Providing system reports within SLA timescales
- Maintain internal database files and tables and develops custom reports to meet the requirements of the wider group.
- Performing data imports and exports into the system
- Maintaining and creating work instructions where appropriate
- Provide an escalation point for resolution of queries
- Provide customer service, each query is assigned a priority level and aimed to be closed within the SLA agreed deadline
**The Right Person**
We are one big team, and we look for people to join our business who want to work with others but take responsibility for doing their best every day to help to make the business a success. We also need:
- Previous experience of working within either a payroll or people function, 1 year minimum
- Experience of working with cloud-based systems, ideally PeopleXD (CoreHR) and delivering system training
**The Company**
We are a fourth-generation family company employing over 9,000 people in well-invested, modern sites in Leicestershire, Cornwall and elsewhere around the country.
We trace our roots back to 1886 and are a still to this day a family run business producing quality own-label products for many of the UK’s best know retailers and our own brands including Ginsters, Soreen, West Cornwall Pasty Co. Dickinson & Morris, Walker & Son
At Samworth Brothers we take pride in our family feel within our businesses and work together to make things happen. We can offer you the stability of a wider group as well as the opportunities that that offers if you wish to progress your career with us. We are family and we would like to invite you to be part of that and support our teams in delivering great products to all of our customers
**_ Samworth Brothers do not engage with unlicensed gangmasters or third parties. Samworth Brothers will NEVER ask you for money in order to provide you with employment. If you are in any doubt please contact an official Samworth Brothers representative._
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