Samsung Operations Administrator

6 days ago


Chertsey, United Kingdom Blue Square Full time

Are you able to see issues before they arise and plan for contingency?

Have you got excellent eye for detail and can identify trends and patters of information?

Can you lead by example and inspire others?

If this sounds like you, we have an exciting opportunity, where you can take the next step in your career and work with some leading brands.

A little bit about us

We're a retail marketing agency specialising in driving growth in an ever-connected world. We combine the power of people, technology, and consumer insight to deliver moments that matter. You will be the connection between brands and their audience, so everyday will be exciting, challenging and incredibly rewarding

Our people are at the heart of everything we do, so what can we offer you?
- Our amazing rewards platform Perkbox
- Free weekly coffee, sausage roll or vegan sausage roll
- Discounts on experiences, days out and holidays
- Eye care vouchers
- Discounted phone contracts
- Simply Health and company sick pay
- Cycle to work scheme
- Company pension scheme
- Employee assistance programme
- Tailored development plans and regular reviews

We'd love to meet someone with...
- Building and maintaining effective working relationships (influence and negotiating) with multiple agencies & channel partners
- Maintain an expert understanding of Market trends, competitor activity & consumer buying patterns
- Compliance/merchandising - understanding of best in class and delivery maintenance processes
- Planning and prioritising own time efficiently and effectively
- Confidently present action plans & strategies to key stakeholders
- Advanced PowerPoint creation for varying presentation types (Sell-in, Communication, Project Planning)
- Always has the end user/customer in forefront of mind of everything they do & able to communicate and translate this across the business

What does a typical day in this role look like?
- Full ownership and responsibility for session scheduling into channels for our Virtual Samsung Product Specialist (VSPS) programme.
- Support and execute our VSPS programme communication strategy from our platform to user base.
- Be the RMS/Knox expert - own the proposition and USP calendar and ensure all execution is presented to deadline.
- Support channel managers to ensure the safe return of contractually obliged devices. Work to ensure retail contracts are updated to align and develop this process.
- Liaise with the Communications and Reporting functions within the Operations team and wider business, ensuring they are aligned with all activities and that projects are being effectively communicated and analysed.
- Support a number of improvement projects and trials, working closely with our channel partners to maximise opportunities in stores.
- Work closely with the Retail GTM & Operations Managers to create and deliver strategic improvements to Samsung's current retail estate
- Build and develop relationships with our key 3rd party suppliers and agencies, ensuring they're achieving their relevant KPIs and delivering on time and to the required quality
- Creating new and innovative solutions to existing operational barriers
- Relentless customer focus to ensure that everything we do contributes to best-in-class experience

This role will see you working for Blue Square whilst supporting Samsung



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