Samsung Retail Programs Administrator
7 days ago
**The Opportunity**
We are currently recruiting for a **Retail Programs Administrator**, offering a salary of £25,000 based in Chertsey. This is a permanent position with **Blue Square** supporting and working closely with our client **Samsung**.
This is the perfect role if you want the opportunity to:
- Work with Samsung who are one of the worlds largest producers of electronic devises and get all-round experience with our client
- Understand what goes on 'backstage' with our training team and ambassadors
- Get full training and ongoing support to enable you to fulfil your role to the best of your potential
**The Company**
We are a well-established, award-winning brand engagement agency, working with some of the most successful brands in the world. Operating across the UK to pioneer brand engagement by connecting people, technology, and data, whilst championing sustainable partnershipsfor an ever-evolving world.
**The Role**
You will be communicating across a variety of teams to insure a seamless training experience for all users. You will be tasked with updating stakeholders on their team's engagement and running enticing competitions to optimise engagement rates.
This this is an exciting time to join a dynamic, fast-paced, and growing team driving digital innovation within Samsung UK and across our retailer partners.
**Key Responsibilities**:
- Responsible for keeping the Backstage Elite Ambassador database 100% accurate, pulling data weekly, updating all changes, data uploads and managing the digital strikes & badges
- Responsible for communicating and updating the field teams and being the key point of contact for the field teams and field managers, answering all queries, collating regular feedback, and driving best in class execution
- Monitor and track Backstage training completions, pulling reports weekly and updating all stakeholders
- Responsible for all admin tasks to ensure the two programmes run smoothly, including password resets, re-assigning stores, location requests, raising support tickets and sorting data mismatches
- Responsible for tracking the Samsung Loan forms on our e-signature platform
**Skill, Experience & Attributes**:
- Strong communication skills
- Well organised and always on top of their responsibilities
- High level of attention to detail
- Experience in analysing data sets or engagement rates would be desirable
- Willing to embrace, live and embed our ETHIC values; Excellence, Together, Heart, Integrity & Curious - instilling confidence, clarity, and collaboration
**What's in it for you?**:
- Salary: £25,000 Pro Rata
- Perkbox & Perkbox freebies
- Perkbox Medical & EAP
**Equality, Diversity, and Inclusion
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