Administrator - Responsive/repairs
2 days ago
Our Client is looking to hire an Administrator - Responsive/Repairs.
They are looking to recruit 2 Administrators
They are one of the UK’s leading Housing Associations. Their values guide the way they operate; they’re customer driven, inclusive, collaborative and innovative. They work in partnership with their customers to develop and deliver better services for everyone.Property Services at them is responsible for ensuring that they provide all customers with a safe home.
As an Administrator, you will be working within the property services function to provide
Key Responsibilities of an Administrator
- Provide a proactive and flexible administrative support to the Property Services Team across a full range of service areas ensuring excellent customer service.
- Answering incoming calls; taking messages and re-directing calls as required.
- Diary management and arranging appointments for surveyors.
- Providing administrative support to Senior Management.
Skills and Experience Required
- Excellent communication and listening skills (tolerance and empathy, attentiveness, use of positive language and ability to build relationship)
- Proficient use of CRM systems and MS Office packages including Excel, Word and PowerPoint
- Be able to adapt quickly and efficiently to change and work in a high-powered environment
- Need to be motivated and have good organisational skills
- Ability to work independently and as part of a team
- Must have customer facing experience and excellent administrative skills
**Benefits**:
- A fantastic pension
- Life assurance
- Great holidays
- An award
- winning flexible benefits package.
- Volunteering days
- They operate an agile approach to work, requiring you to be in the office 40% of your time.
Diversity and Inclusion is integral to them as a social business. They strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds andexperiences and they are committed to cultivating an inclusive workplace, reflecting their customer profile where everyone is proud to be unique.
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