Administrator
1 week ago
Role
We have an opportunity for a Administrator to join our Maintenance team in Lewisham. The primary responsibility of this role is to carry out day-to-day administrative duties and provide on
- going support for the team.
Key Responsibilities
- Answering calls to tenants in relation to repair works and dealing with queries in an effective manner.
- Using company systems to process orders adequately in order to invoice clients
- Updating the system with all interactions with residents
- Processing supervisory or trade reports to determine action required to resolve repairs
- Resolution of minor complaints at call level
- Maintain logs and monitor variation request.
- Answering payment queries of both sub contract and client.
- Working with Supervisors and trades people to organise and schedule work
- Ordering equipment needed for the operatives job
- Keeping all activity logged and up-to-date in an accurate manner.
- Liaising with staff at customer sites keeping them up-to-date with progress information.
- Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance.
**Requirements**:
- Previous experience in an administrator role (Desirable)
- Excellent communication skills both verbal and written.
- Ability to prioritize and meet tight deadlines.
Other Key Information
- Working hours 8am-5pm Monday-Friday
**Benefits**:
- 22 days annual leave which increases with length of service
- Pension
- Perkbox rewards
- Long service rewards
- Volunteering days
**Job Types**: Full-time, Permanent
**Salary**: £27,000.00 per year
Schedule:
- Day shift
Ability to commute/relocate:
- Lewisham: reliably commute or plan to relocate before starting work (required)
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