Visitor Experience Assistant

1 week ago


Wellingborough, United Kingdom The Chester House Estate Full time

The Chester House Estate is a £14.5m restoration project funded by North Northamptonshire Council, West Northamptonshire Council and The National Lottery Heritage Fund. Due to open Summer 2021, the site will be popular visitor attraction, educational facility and archaeological archiving centre. Our educational programmes focus on farming, sustainability, history, geography, archaeology and farm business diversification.

We wish to make the Chester House Estate somewhere that people want to come; a place that through education, learning and enjoyment adds value to their lives, and helps them to appreciate Northamptonshire's outstanding heritage. We will deliver a quality, unique and sustainable educational offering. We will champion accessible education for all ages and communities, our mission is to give the opportunity to engage with the Chester House Estate’s past, present and future.

We have plans to take our visitor engagement, functions and events to a whole new level and we need someone fantastic to be part of our team. The visitor experience assistant will be required to work in all aspects of The Chester House Estate following directions for them management team. You will be part of a small team that together will be working in our Farmhouse Kitchen, Visitor Centre, and Farmhouse Apartment, along with being a part of all Weddings and Events at the Chester house estate.

The Visitor Experience Assistant will report to the Operations Manager who will set clear tasks and objectives for each shift. The job will be varied with a wide range of roles including departments such as catering, weddings, bar, cleaning, accommodation, and events. You will assist in the day to day running and up-keep of The Chester House Estate. Due to the nature of the business, regular weekend and Bank Holiday working is required.

Occasionally situations may arise that require the post holder to perform other duties or tasks as may be reasonably requested by the estate. In addition, all employees are expected to adhere to the organisations commitment to providing a safe and positive working environment for all.

**Job Types**: Part-time, Zero hours

**Salary**: £8.91 per hour

Schedule:

- 8 hour shift

**Education**:

- GCSE or equivalent (required)
**Experience**:

- Customer service: 1 year (preferred)
- Communication skills: 1 year (required)



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