Senior Management Support Administrator

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us

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JOB DESCRIPTION/PERSON SPECIFICATION

YOUR APPLICATION

**Job overview**:
Are you an experienced, conscientious, and well-organised administrator? If that sounds like you.. read on.

Our newly forming, friendly team is looking for a skilled and confident administrator to support varied and broad reaching work. You’ll be supporting a small team, based in Norwich, and will be working with and meeting colleagues both across the organisation in Norfolk and Suffolk, and with external system partners.

**Main duties of the job**:

- To provide administrative support to the management team, organise and support meetings, producing papers and reports in a timely manner.
- Handling communication and confidential correspondence in a professional way and to an excellent standard.
- Liaising with internal and external partners, as delegated by the line manager
- Supporting the maintenance of online communications
- Maintain detailed information, record keeping and assist in producing presentations and reports
- There will also be the opportunity to support and participate in projects and strategic initiatives

For full details, see job description

**Working for our organisation**:
We are enthusiastic and passionate about being the best possible psychological professions team that we can be, and are committed to working in a compassionate way.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

**Detailed job description and main responsibilities**:
For the detailed job description and main responsibilities, please refer to to the full job description attached

**Person specification**:
**Qualifications**:
**Essential criteria**:

- NVQ 3 Business Administration or equivalent or willing to work towards.

**Desirable**:
**Essential criteria**:

- Understanding and experience in a full range of secretarial procedures and systems gained through senior level.
- Supervision of staff.
- Working on own initiative without supervision.

**Desirable criteria**:

- Day to day line management
- EQUAL OPPORTUNITIES_
- Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief. _
- Additionally, people with disabilities that fall under the Two Ticks - Guaranteed Interview Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). _
- DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB) _
- Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so._
- The Trust has now i