Customer Service Advisor
3 days ago
**Position**: Customer Service Advisor
**Location**: Stoke-on-Trent
**Salary**: £18,500 - £22,000 (Based on experience, decided by the client)
**Environment**: Office Based (Possible review after probation)
I am currently looking to recruit for X7 Customer Service Advisors in the Stoke-on-Trent area for a developing, FCA regulated insurance company. This role will require motivated individuals who have great listening skills and a passion for providing high levelsof customer service.
**Key Responsibilities**:
- Answering inbound activity from customers and answering enquiries
- Work towards individual performance objectives
- Identify customers’ needs and provide support that meet their requirements
- Complete daily admin tasks regarding customer policies
**Must Haves**:
- Excellent communication skills both verbal and written
- Self-motivated and resilient
- Excellent attention to detail
- Strong listening skills
- Ability to work under pressure and manage personal workload
**Benefits**:
- Fantastic increasing annual leave
- Performance and quarterly bonus
- No more working Birthdays
- Free on-site parking
- Company events and raffles
- Continuous training and development
**Hours**:
Rotas: Monday - Friday (**8:00 - 19:00)**
Full time - Permanent
**Start Date**: 6th March
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