Junior Service Delivery Manager
1 week ago
Service Care Solutions are looking for a Junior Service Delivery Manager to work on a Hybrid basis for a Government entity in London.
This position is within the IT Service Management department of IDD, reporting into the Senior SLM. SLM responsible for day-to-day relationships with business and product stakeholders, acting as the 'front-door' into the IT Service Management organisation forbusiness and product stakeholders.
You would be responsible, for the product and business functions they are aligned to, for:
*Acting as a single point of contact, providing an escalation route for ITSM issues impact the functions and products as required.
*Managing service expectations with customers and escalating to the Senior Service Partner when appropriate.
*Managing stakeholders, building effective relationships, including with third parties as appropriate, translating technical language or issues to non-technical colleagues.
*Tracking operational needs, end-user satisfaction, productivity measurements, reviewing insights with appropriate stakeholders, identifying improvements and proposed solutions through to implementation, sharing wider themes and trends with the Senior ServicePartner.
*Identifying and highlighting incoming demand requirements to key stakeholders.
*Supporting and promoting governance between ITSM, wider IDD and other Directorates, including third party suppliers as appropriate.
-
Service Delivery Manager
2 weeks ago
London, United Kingdom Lorien Full time**Service Delivery Manager** - Project Management - £65-72k + package - London (in offices 3x per month, may be slightly more when there are critical deadlines) Our client, a global IT consultancy, are looking for a Service Delivery Project Manager to come and join them on a permanent basis. The role sits on their Application Management and Testing team,...
-
Senior Delivery Manager
1 day ago
London, Greater London, United Kingdom Rail Delivery Group Full timeWhat is the purpose of this job?Passenger Assist is the system that enables passengers to request and book assistance when travelling by rail. The Passenger Assist Programme seeks to improve the system and the service, by collaborating with RDG's technology provider and train operating companies to deliver key enhancements. The programme is focussed on...
-
Senior Delivery Manager
2 days ago
London, Greater London, United Kingdom Rail Delivery Group Full time*What is the purpose of this job?*Passenger Assist is the system that enables passengers to request and book assistance when travelling by rail. The Passenger Assist Programme seeks to improve the system and the service, by collaborating with RDG's technology provider and train operating companies to deliver key enhancements. The programme is focussed on...
-
London, United Kingdom NonStop Consulting Ltd Full timeIf this sounds like something that you would like doing, you're in luck because we are currently recruiting an Junior Service Delivery Manager for a great project that is ran by a department of the Government of the United Kingdom. Working for the UK Government is the perfect opportunity if you want a chance to make a real difference in people's lives while...
-
Service Delivery Specialist
1 day ago
London, United Kingdom Service Care Full timeService Care Solutions are looking for a Service Delivery Specialist to work in London. **Job Purpose**: - The Integration, Development & Delivery Specialist is a practical role to oversee development, delivery and service management of technical integration services. - This ranges from providing consultancy to a project, advising on the approach and what...
-
Delivery Driver 3.5 Tonne
1 week ago
London, United Kingdom warehouse manager Full timeWE ARE LOOKING FOR EXPERIENCED 3.5 Tonne DRIVERS excellent salary Monday - Friday 8am -5pm regular delivery routes permanent contract We recognise that our drivers are the very driving force of our company and at Sova Foods Wholesale you are not just a Driver, you are part of the family. Local driving for deliveries to shops and local stores in and...
-
Junior Agile Delivery Manager
1 week ago
Greater London, United Kingdom Shivom Consultancy Ltd. Full timeAs a Junior Agile Delivery Manager at Shivom, you will support the delivery of high-quality digital products and services through a blend of agile methodologies. This role is designed for individuals looking to grow into delivery leadership roles by learning on the job in a dynamic consultancy environment. You will work closely with senior delivery managers,...
-
Junior IT Service Delivery Manager
1 week ago
London, United Kingdom Advanced Resource Managers Limited Full timeAbout the Role Our client is seeking a high-calibre individual to join a well-established team to support their Senior Service Delivery Manager. You will be primarily responsible for (but not limited to) managing the relationship with the Customer, managing the relationship with Vendors, providing regular reporting, managing escalations, progressing...
-
Delivery Person
1 week ago
London, United Kingdom delivery BWE Full timeJob Summary: **Responsibilities**: - Safely and efficiently deliver goods to customers or businesses - Load and unload items from the delivery vehicle - Plan delivery routes to ensure timely deliveries - Communicate with customers to confirm delivery details - Conduct routine vehicle inspections and maintenance checks - Assist with warehouse duties as...
-
Junior Technical Writer
1 week ago
London, United Kingdom Intelligent Delivery Solutions Full time**Overview** We are seeking a detail-oriented and motivated Junior Technical Writer to join our team. In this role, you will be responsible for creating clear and concise documentation that effectively communicates complex information to our audience. You will work closely with various departments to gather information and ensure that all materials are...