Junior Service Delivery Manager
1 week ago
Service Care Solutions are looking for a Junior Service Delivery Manager to work on a Hybrid basis for a Government entity in London.
This position is within the IT Service Management department of IDD, reporting into the Senior SLM. SLM responsible for day-to-day relationships with business and product stakeholders, acting as the 'front-door' into the IT Service Management organisation forbusiness and product stakeholders.
You would be responsible, for the product and business functions they are aligned to, for:
*Acting as a single point of contact, providing an escalation route for ITSM issues impact the functions and products as required.
*Managing service expectations with customers and escalating to the Senior Service Partner when appropriate.
*Managing stakeholders, building effective relationships, including with third parties as appropriate, translating technical language or issues to non-technical colleagues.
*Tracking operational needs, end-user satisfaction, productivity measurements, reviewing insights with appropriate stakeholders, identifying improvements and proposed solutions through to implementation, sharing wider themes and trends with the Senior ServicePartner.
*Identifying and highlighting incoming demand requirements to key stakeholders.
*Supporting and promoting governance between ITSM, wider IDD and other Directorates, including third party suppliers as appropriate.
-
Junior Project/delivery Manager
6 days ago
London, United Kingdom Totum Full time**Junior Delivery Manager** My client, one of the leading Alternative Legal Service Providers (ALSPs), is expanding their Managed Services Division, seeking a Junior Delivery Manager to join the team. Based in London but offering an embedded hybrid working environment (circa 1-2 days in the office per week, with flexibility offered) my client has a truly...
-
Junior Service Manager
2 days ago
London, United Kingdom KJ Evans Electrical Full timeAbout UsKJ Evans Electrical is a leading electrical contractor providing expert services across the commercial and industrial sectors. With a reputation built on quality, safety, and reliability, we deliver a wide range of electrical installations, maintenance, and project management services throughout London and the South East.As we continue to grow into...
-
Junior Service Manager
1 week ago
London SW NH, United Kingdom NHS Full time £19,800 - £60,000 per yearChelsea and Westminster Hospital NHS Foundation Trust is one of the leading providers of services for the LGBTQI+ communities including our surgical service, Chelsea Centre for Gender Surgery (CCGS), the gender dysphoria clinic 'TransPlus', trans sexual health service '56T'. Our trans services are recognised for their inclusivity & diversity and our ambition...
-
Service Delivery Manager
1 week ago
London, United Kingdom Lorien Full time**Service Delivery Manager** - Project Management - £65-72k + package - London (in offices 3x per month, may be slightly more when there are critical deadlines) Our client, a global IT consultancy, are looking for a Service Delivery Project Manager to come and join them on a permanent basis. The role sits on their Application Management and Testing team,...
-
Junior Service Manager
1 week ago
Greater London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeJoin to apply for the Junior Service Manager - CCGS role at Chelsea and Westminster Hospital NHS Foundation Trust Chelsea and Westminster Hospital NHS Foundation Trust is one of the leading providers of services for the LGBTQI+ communities including our surgical service, Chelsea Centre for Gender Surgery (CCGS), the gender dysphoria clinic ‘TransPlus’,...
-
Junior Service Manager
1 week ago
Greater London, United Kingdom NHS Full timeGo back Chelsea and Westminster Hospital NHS Foundation Trust Junior Service Manager - CCGS The closing date is 11 December 2025 Chelsea and Westminster Hospital NHS Foundation Trust is one of the leading providers of services for the LGBTQI+ communities including our surgical service, Chelsea Centre for Gender Surgery (CCGS), the gender dysphoria clinic...
-
London, United Kingdom NonStop Consulting Ltd Full timeIf this sounds like something that you would like doing, you're in luck because we are currently recruiting an Junior Service Delivery Manager for a great project that is ran by a department of the Government of the United Kingdom. Working for the UK Government is the perfect opportunity if you want a chance to make a real difference in people's lives while...
-
Senior Delivery Manager
2 weeks ago
London, Greater London, United Kingdom Rail Delivery Group Full time £67,422 - £85,000 per yearSalary up to : £67,422Rail Delivery Group (RDG) partners with Britain's train operators to put customers at the heart of everything we do, delivering essential services and dedicated experts who keep the nation's railway running efficiently.What is the purpose of this job?Passenger Assist is the system that enables passengers to request and book assistance...
-
Senior Delivery Manager
2 weeks ago
London, Greater London, United Kingdom Rail Delivery Group Full time £67,422 per yearSalary up to : £67,422What is the purpose of this job?Passenger Assist is the system that enables passengers to request and book assistance when travelling by rail. The Passenger Assist Programme seeks to improve the system and the service, by collaborating with RDG's technology provider and train operating companies to deliver key enhancements. The...
-
Junior IT Service Delivery Manager
1 week ago
London, United Kingdom Advanced Resource Managers Limited Full timeAbout the Role Our client is seeking a high-calibre individual to join a well-established team to support their Senior Service Delivery Manager. You will be primarily responsible for (but not limited to) managing the relationship with the Customer, managing the relationship with Vendors, providing regular reporting, managing escalations, progressing...