Client Accounts Assistant

2 weeks ago

London, United Kingdom Chase Evans Full time

Chase Evans Residential is a real estate and property management agency based in London with offices in Singapore and Hong-Kong. We are seeking a Mandarin speaker Client Accounts Assistant to work in the Client accounts team at our head office in Elephant & Castle.

**Job Purpose**: To support the smooth operation of the Client Accounts department at Chase Evans Residential Estate Agency, through accurate and efficient accounting for and reporting to our clients based in Hong Kong and China assisting them with queries on their income and expenditure, liaise with other departments to provide excellent service in highly competitive market. Looking after own portfolio of clients giving great opportunity to learn both accounting and client management.

**Key Responsibilities**:

- Reviewing daily payments to our clients and ensuring accounts balancing
- Importing new tenancies and ensuring correct funds are allocated and fees set up for our services.
- Responding to clients queries within agreed department standards and processes.
- Support other team members when necessary.
- Maintain accurate and up-to-date records of all client accounts, including invoices, payments, and receipts.
- Ensure all documentation is accurately filed and stored in accordance with company policy.

Key Requirements:

- Fluent in Mandarin and English both spoken and written
- Strong administrative and organizational skills, with the ability to prioritize tasks and meet deadlines.
- Excellent attention to detail, with the ability to maintain accurate records meeting company policies and legal requirements.
- Strong numerical and analytical skills, with the ability to interpret financial information and data.
- Strong interpersonal and communication skills, with the ability to build positive relationships with clients, colleagues, and other share holders.

We offer a competitive salary and benefits package, as well as opportunities for personal and professional development. If you have a passion for finance and administration and are committed to providing a high level of customer service, we would like to hear from you.

**Job Types**: Full-time, Permanent

Work Location: In person

Reference ID: ar

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