L&d Events Programme Coordinator

**Role Overview**

We are looking for a super motivated L&D Events Programme Coordinator based in the Bath/Bristol/Swindon area, who is passionate about event management to join our friendly and fantastic team at Fieri Leadership on an initial 12 month fixed-term contract.

Our Programme Coordinators play a key role in supporting the event management and delivery of high-quality, international leadership development programmes. Working closely with Programme Managers, Client Directors, and Team Leads, the role focuses on two key areas:

- **Event / Programme Management**- You’ll assist in the coordination and preparation of Fieri’s leadership development events and programmes. This includes supporting logistics, materials, learner communications, system updates, and occasional on-site delivery. You’ll help ensure events run smoothly, safely, and professionally.
- **Client and Account Management Support** - You’ll provide helpful, professional communication with clients and learners, keeping them informed and supported. You'll work with the Programme Manager and Client Director to maintain accurate records, prepare event information, and assist with post-event feedback and reporting.

This is a fast-paced and varied role ideal for someone who is highly organised, proactive, and interested in growing their skills in event coordination and learning & development.

**This is a hybrid role, requiring approximately 50% of your time to be spent home working and the other 50% co-working at a local designated shared office space with the Programme Manager in the Bath/Bristol/Swindon area.**

**Key Responsibilities**

**Event / Programme Management**
- Support the Programme Manager in the coordination and delivery of workshops, coaching programmes, residentials, and experiential events.
- Assist with planning tasks such as booking venues, arranging travel and accommodation, and coordinating logistics.
- Help manage event details in the Fieri Management System to ensure accurate tracking and coordination.
- Liaise with the Business Support Hub to help gather health & safety documentation and prepare for risk assessment sign-off.
- Support preparation of learner materials such as printed workbooks, name badges, joining instructions, and kit.
- Assist in liaising with Fieri associates and coaches to confirm availability and logístical arrangements.
- Attend events when needed to help with set-up, equipment checks, timekeeping, and general learner support.
- Support the Programme Manager in collecting and collating learner and client feedback post-event.
- Assist in gathering key data and preparing summaries for internal and external reporting.

**Client and Account Management Support**
- Communicate with clients and learners in a friendly, professional, and helpful manner.
- Respond to learner queries and requests in the lead-up to an event, providing clear and timely information.
- Work alongside the Programme Manager to support the Client Director with documentation, schedules, and briefing packs.
- Maintain up-to-date learner lists, event details, and records across internal systems.
- Help maintain accuracy across client accounts and delivery pipelines.
- Attend internal meetings and contribute to event planning conversations as needed.

**Skills and Experience**
- Previous experience in an administrative, coordination, or client support role.
- Strong organisational skills and attention to detail.
- Friendly and professional communicator, both written and verbal.
- Highly proficient using Microsoft Office (Word & Excel) and other digital tools.
- A flexible, can-do attitude and willingness to support a wide range of tasks.
- Multi-tasking and problem solving skills.
- A strong interest in learning and development or event coordination.

**Desirable Interests and Development Areas**
- An interest in event management and people development.
- Experience working in a learning, events, or training environment.

**Benefits**
- Salary offers from £25,000 - £27,000 depending on experience
- Holidays - 36 Days annual holiday (includes Bank Holidays)
- Company Pension
- IT, Homeworking & Communication Monthly Allowance
- Access to company reward and recognition platform (Perkbox)
- You will be joining and working alongside a motivated, energetic, fun and supportive team.
- This is an exciting opportunity to join a fast-growing company and be in a role that offers huge amounts of autonomy that will allow you to be actively involved in shaping our future and rewarded for helping us grow.

**About Fieri**

Fieri helps organisations optimise their workforce through the design and provision of high-quality training and related services. Be it improving productivity, retention or workplace wellbeing, we have significant experience and expertise in helping organisations across a wide range of sectors with meeting their people performance goals, whilst helping their people reach their potential.

Centred on developing leadership, w