Customer Service Advisor

2 weeks ago


Derby, United Kingdom Proactive Personnel Full time

Proactive Personnel is currently working in collaboration with a specialist medical business assisting with the development, manufacturing & distribution of titanium screws and plates, surgical instruments & system solutions for fracture fixation.

You will be responsible for providing excellent customer service in a very fast-paced environment, dealing with inbound/outbound calls, primarily hospitals to take orders & provide delivery & stock updates. Along with this, you will also be liaising with internal sales reps to check stock levels & potential future orders and speak with couriers to organise deliveries.

This is a straigh permanent opportunity, working Monday - Friday 0845 - 1700 with a 60 minute lunch break.
- Ability to work in a high pressured enviroment
- Ability to hit strict KPI's
- Excellent time management & ability to prioritise work load
- Exceptional attention to detail & accuracy due to part numbers being similar & quite long
- Great customer service

Please contact Reece or Kaden on 01332 233 332 to discuss in more detail

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£22,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Loyalty bonus
- Performance bonus
- Yearly bonus

Work Location: One location



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