Customer Experience Co-ordinators
1 week ago
**Job Category**:
- PA, Administration & Customer Service**Job Title**:
- Customer Experience Co-ordinators (Fully Remote)**Job Reference**:
- MH**Job Location**:
- Remote**Job Salary**:
- 21,421K PA + 1.5K Annual Bonus (paid quarterly)**Job Type**:
- Permanent- Fully Remote_
Plus 1,500K Annual Bonus (paid quarterly)
Hours: Based on 35 hours per week. Shifts covering 9am to 5pm Monday to Friday.
Do you have exceptional communication skills and have experience of working in an office based customer service/contact centre environment?
We’re looking for enthusiastic and confident individuals with an excellent telephone manner to join our friendly and hardworking Travel Support Team. You will proactively support customers who call in for assistance regarding their policy, providing accurate information in response to their enquiry. You will also respond to enquiries relating to existing claims, and update systems with all conversations and documents received. You will handle customer escalations positively, ensuring that any unresolved issues are highlighted to your manager.
All equipment adn training is provided
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