Employment Coach

Maximus UK is one of the largest providers of employment, health and disability support programmes across England, Scotland and Wales. Operating from more than 270 locations nationwide, Maximus UK employs over 5,000 local staff, including over 1,400 doctors,nurses, occupational therapists and other Healthcare Professionals. Maximus operate multiple business lines in the UK including the Centre for Health and Disability Assessments, Remploy, Health Management and Connect Assist. Learn more at maximusuk.co.uk

**About the Role**

We provide tailored employment support services to unemployed individuals. This scheme will address the barriers faced to gaining employment with tailored support to enable individuals to achieve and sustain new employment.

Utilising digital technologies and other channels, the Employability Trainer will be responsible for the design and remote delivery of tailored employability (work preparation) skills training to those individuals requiring additional support to help themsecure new employment. The role will be fast paced delivery with individuals joining a schedule of appropriate bite sized sessions, in a 'Learn and Go’ delivery approach.

**Key Duties**
- Meet personal performance targets by delivering high quality training provision to customers, employees and stakeholders, both remotely and face to face
- Work collaboratively with operational teams to offer high impact training solutions to meet a range of customer needs (including Mock Interviews, How to sessions, Other work preparation activities)
- Facilitate 'remote delivery’ using a range of digital technologies
- Selecting appropriate facilitation methods or activities, design and develop training programmes which meet customer and contractual requirements
- Accountable for meeting targets, which will include delivering an agreed number of sessions per week / month
- Support Employment Advisors and other appropriate stakeholders with customer action plans to support the customer progress towards suitable and sustainable employment
- Assist in the development of corporate training and contribute to employee induction and training as and when required
- Working with the Employer Engagement Team and other appropriate stakeholders, participate in delivering specific employer related events
- When delivering training remotely ensure appropriate digital technologies are being utilised with an appropriate delivery environment that supports privacy and confidentiality of attendees
- Evaluate and monitor the quality of the training provision a
- Undertake risk assessments of training activities and training venues to ensure the safety of all individuals
- Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service
- Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults

**What we are looking for**

**Essential**
- Excellent understanding of the barriers unemployed job seekers face in obtaining a new job
- Knowledge of the employability industry and delivering employability skills and personal development training programmes.
- Experience of delivering and developing training programmes face to face and/or remotely using a number of digital technologies.
- Experience of deploying motivational strategies to develop individuals.
- Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams and Skype for Business
- GCSE or equivalent in English and Maths at Grade C or above

**Behaviours/Capabilities**:

- Excellent planning and organisational skills
- Ability to inspire others to achieve
- Excellent interpersonal skills with the capability to work independently with limited supervision
- High level of initiative and motivation with the ability to seek out solutions to problems
- Ability to manage multiple activities and adhere to deadlines
- Willingness to competently review performance to identify trends and initiate opportunities for improvement
- Competent and confident to engage with the team via a range of innovative ways, including use of modern digital technologies.

**What we offer**
- 25 days holidays + bank holidays
- Holiday Trade
- 9% combined pension contribution
- Healthcare cashplan
- Dental Insurance
- Retail discounts
- EEO Statement_

Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.