Graduate Operations Support

1 day ago


Northamptonshire, United Kingdom The Graduate Full time

This National client provide an end to end process of Tendering, Design and Installation for all of the National Housing Developers and the wider construction industry. They have been working with developers providing them with the expertise to deliver theutilities on construction projects for over 20 years.

As well as managing the delivery of utilities in house they also offer pre-construction assistance to clients who wish to utilise the company’s industry expertise to assist in the design, planning and feasibility stages of their project.

They are trusted by all of the top ten house builders who use a variety of their services to service their developments. Providing a second to none service to their clients and they are proud to be a market leader in their fields.

**OVERVIEW OF ROLE: This will be a challenging role requiring a graduate with good attention to detail looking for an operational role with a National firm that offers progression and training and a fast moving industry.**

The role will support the Services Team in a timely manner, ensuring that all paperwork for regulated work is sent to various water companies correctly and on time, assisting the Services Supervisor to ensure that services are connected in accordance withcompany processes. It is your responsibility to liaise with water companies and site managers to ensure that the process from call off to the completion of service connections runs smoothly.

**BESPOKE RESPONSIBILITIES**:

- Sending pre-connection documents to various water companies 10 working days before service connections take place, ensuring that plots have been quoted, paid for and inspected.
- Sending post connection documents to various water companies within 2 working days of receiving the completed job cards from our contractor.
- Checking the latest as laid drawings for service connections
- Sending notifications of confirmed service connection dates to site managers.
- Booking in meter fits with Anglian Water
- Sending weekly notifications to ensure site managers are ready for their service connections that are scheduled
- Carrying out daily courtesy calls and creating job packs for the contractors
- Liaising with Client Management Team.
- Deal with any payment queries with the water companies, contacting the water company for information regarding outstanding balances and liaising with the Project Management team to resolve any issues.
- Keep on track and send Daily and Weekly Whereabouts to relevant water companies.
- Process the returned services job cards daily and publish to relevant projects and escalate if work packs not received back.
- Publish daily photos of Services to relevant projects.
- Book in all service connections within 24 hours of receiving.
- Cancel any failed inspections from the programme.

**PERSON SPECIFICATION**:

- Degree
- Good communicator with the ability to solve problems in a positive manner
- Committed to personal development and looking for a career with a versatile business
- Good use of IT skills with Microsoft office package
- Accuracy and an eye for detail
- Team player
- Good communicator and Listener
- Able to solve problems
- Organised with good attention to detail

**HOURS OF WORK: 37.5 Hours per week - 8:30am-5:00pm Monday to Friday**

**HOLIDAYS: 28 days including bank holidays



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