Care Coordinator
2 days ago
**Are you an experienced Care Worker / Care Assistant looking to progress in your career and become a Care Coordinator in Sheffield?**
Hales Home Care are looking for an organised and outgoing Care Coordinator with excellent communication skills who enjoys empowering and supporting others.
The Care Coordinator role will involve care delivery and on-call duties as and when needed, so, you are required to have a full UK driving licence and access to your own vehicle.
**Care Coordinator duties may include**:
- Taking new Service Users referrals from social workers and private Service Users.
- Planning and allocating Care Workers to Service Users, managing their workload, adhering to Hales Group policies and principles and legislation relating to Working Time Regulations.
- Answering and monitoring incoming telephone calls.
- Liaising with and providing support to Senior Care Workers or Care Assistants and Supervisors working within allocated area.
- Responsible for all data input relating to specified area as changes occur.
- Ensuring that holiday/sickness and emergency calls are assigned.
- Ensuring all holiday requests are available and entered into the computer system.
- Updating records of Service Users and Care Workers on an on-going basis.
- Monitoring Service Users that are in hospital/respite.
- Preparing reports as required.
- Processing amendments on timesheets/payroll report on a weekly basis
- Referencing potential Care Workers prior to employment in line with company policy to ensure they are of a satisfactory standard.
- Maintaining all office policies, procedures, and in-house systems.
- Working with the Branch Recruiter and Trainer to ensure enough care staff are recruited and trained for areas when vacancies exist.
- Care delivery and on-call duties as and when required.
**The ideal Care Coordinator**
- Rostering experience in domiciliary care preferred.
- Able to work as part of a team as well as under own initiative.
- Skilled in logistics.
- Highly organised and able to prioritise.
- Good oral and written communication skills.
- Knowledge of domiciliary care provision.
- Have or be willing to work towards a QCF (NVQ) level 3 in Care/ Management or equivalent.
- Domiciliary care experience.
**Pay and Benefits**
Competitive salary, holidays of up to 31 days per year, performance-related bonus, pension & life insurance, access to a whole host of discounts and benefits, and a fantastic career development opportunity.
**About Hales Home Care**
Hales Home Care, a division of the Hales Group, provide person-centred care to a diverse range of customers ensuring they can remain within the comfort of their own home while continuing to live safely and independently.
Pay: £23,000.00-£24,000.00 per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Employee mentoring programme
- Free fitness classes
- Referral programme
- Store discount
Schedule:
- Monday to Friday
**Experience**:
- providing care: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
**Location**:
- Sheffield, S9 1GD (required)
Work Location: In person
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