Receptionist
1 week ago
RoyaleLife is a family owned business with a heritage dating back to 1945. We pride ourselves on delivering the highest quality residential and holiday accommodation in some of the most beautiful regions of the UK.
We are currently recruiting for an Owner Services Receptionist, who is friendly and well organised to greet our customers and deliver exceptional customer service.
**This role will involve working one weekend a month.**
**Responsibilities to include: -**
- Placing orders for gas bottles in a timely manner for owners on site
- Completing new season packs
- Booking of appointments for annual gas certification tests with contractors and keeping up to date record booking information
- Resolving all queries from owners on as a first point of contact and raising maintenance tickets where necessary
- Dealing with cash and card payments
- Liaising with other departments where necessary
- Process renewal processes for owners and collect compliancy documents in line with company processes
- Ad-hoc duties to be assigned by Manager
**Working pattern**: Monday to Friday 8.30am-5pm
**Job type**: Full time, Permanent
**Job Types**: Full-time, Permanent
**Benefits**:
- Cycle to work scheme
- Discounted or free food
- Life insurance
- On-site parking
- Referral programme
- Wellness programmes
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- Administrative: 1 year (required)
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