Programme Coordinator

2 weeks ago

South Kensington, United Kingdom Imperial College London Full time

We are seeking to recruit a Programme Coordinator to work within Imperial College Business School. The Business School is a world-leading research institute, home to a suite of innovative MSc and MBA programmes.

This is an exciting opportunity to join a professional team. You will be working to a high-volume workload and you will be responsible for assisting with the coordination of an effective and efficient service to the Business School programmes ensuring the smooth day-to-day running of the modules throughout the academic year. You will be expected to focus on supporting the team’s objectives and be proactive in improving processes and procedures to enhance the student experience.

You should have excellent communication skills and be customer service oriented. You will be comfortable balancing multiple deadlines and prioritising effectively. You will have a commitment to providing high quality support and smooth operational delivery of the programme. You will also have the ability to work under pressure, working both independently and within a team. You should have experience working with MS Office and large amounts of data, as well as excellent attention to detail and organisational skills. Previous experience of working in higher education is desirable.

**Duties and responsibilities**:

- You will be responsible for supporting the effective and efficient delivery of Business School programmes, both in online and on-campus programme formats
- You will be responsible for supporting the operation, review and development of administrative systems to manage the designated programmes.
- You will be required to work flexibly in order to meet demanding service delivery and customer service requirements and to ensure an excellent student experience on the programme.

**Essential requirements**:

- Experience of office administration, preferably in higher education or similar academic
- Excellent IT skills: MS Office packages particularly Excel, Outlook, OneDrive and Teams.
- Able to work independently and take initiative to deal with unforeseen problems and circumstances
- Excellent interpersonal skills, with students and staff.

**Further information**:
Interview date expected to be week commencing 25th Sept 23

**Documents**:

- Job Description - Programme Coordinator.pdf

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