Customer Support Co-ordinator

12 hours ago


Nottingham, United Kingdom Chase and Holland Full time

**Customer Support Co-ordinator - Nottingham
- £23,000 + Bonuses**

**Package & Benefits**:

- £23,000 per annum
- Achievable bonuses
- Entry into NEST pension scheme
- Cycle-to-work scheme
- Discount to local gym
- 25 days annual leave plus Bank Holidays with additional ½ day leave for your birthday
- VIP Reward scheme

**Customer Support Co-ordinator Responsibilities**:

- To deliver an exceptional customer experience - Putting the customer first
- To manage the end-to-end customer service experience within agreed SLAs and KPIs
- To record all customer interaction within company systems
- To build strong working relationships with contracted customers and internal/external stakeholders
- To complete essential administrative tasks associated with the role within the agreed timescales

**Hours**:
Full-time, Monday to Friday

**Required Skills & Experience**:

- Proficient in Microsoft packages
- Previous experience in a similar role
- Excellent planning & administrative skills
- Able to work to tight deadlines
- Ability to use initiative to problem solve

If you are interested in finding out about this exciting

Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.



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