Administration Coordinator
2 weeks ago
We are now searching for an Administration Assistant due to grown of this team.
This role supports both the delivery of new circuits for the complex Data services supplied by Focus Group and the administration of accurate information pertaining to the supply and onward billing of these services. Additionally, the role also involvescommunication with customers and suppliers with updates, notifications, and requests. You need to maintain the quality, compliance and service delivery standards of Focus Group.
Principal Responsibilities:
- Provide administrative support to the Data Team, tasks to include;
- Sending planned Engineering Works to customers
- Reconciling invoices and raising queries with suppliers where needed
- Update and maintain records in a timely and accurate manner
- Requesting SLG credits back from carriers and ensuring we receive these
- Day to day delivery of Data Services (EFM/Ethernet/DSL/OSA etc); ordering through to handover in line with our ISO framework. Owning the relationship between supplier and customer ensuring smooth implementation.
- Any other relevant duties to ensure the smooth running of the department.
Skills Required
- Excellent organisational ability
- Attention to detail
- Positive outlook
At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference tothe future of our business.
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