Customer Service Coordinator
3 days ago
An exciting opportunity has arisen for a Customer Service Coordinator to join a reputable company in the calibration industry. This permanent role offers salary range of £25,000 - £30,000 (DOE) and benefits.ResponsibilitiesDeliver high-quality customer service with empathy and professionalism.Develop strong internal relationships across admin and operational teams.Manage customer queries efficiently and in a well-organised manner.Liaise with clients and team members to clarify requirements and prepare accurate technical quotations.Act as the primary contact for customer communication via phone and email.Maintain up-to-date and accurate order information within internal systems.Adhere to procedures aligned with ISO17025 and ISO9001 quality standards.Conduct initial contract reviews and quality checks on incoming work orders.Identify and escalation customer complaints appropriately to support swift resolution.Assist the logistics function in coordinating timely deliveries.What we are looking for:Previously worked as aCustomer Service Coordinator, Customer Support Coordinator, Customer Service Executive,Customer Support Executive, Client Services Coordinator, Customer Relations Coordinator, Customer Service Administrator, Client Support Administrator, Customer Care Coordinator, Customer Service Advisoror in a similar role.Possess customer service experience, preferably in a technical environment.Skilled in Microsoft 365 apps, especially Outlook.Customer-focused with excellent communication skills.Ready to take on this exciting challenge Apply today and become a part of our client's success storyImportant InformationWe endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003 #J-18808-Ljbffr
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Customer Service Coordinator
7 days ago
Shoreham-by-Sea, United Kingdom Additional Resources Full timeAn exciting opportunity has arisen for a Customer Service Coordinator to join a reputable company in the calibration industry. This permanent role offers salary range of £25,000 - £30,000 (DOE) and benefits. As a Customer Service Coordinator, you will play a vital role in delivering reliable and proactive support, forming an integral part of the...
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Service Coordinator
5 days ago
Shoreham-by-Sea, United Kingdom Focus Group Full timeWe’re Hiring – Service Coordinator Salary – Up to £33,000 (DOE) Location – Shoreham by Sea Working Hours – Monday to Friday on a weekly rotating shift pattern between 7.00am and 7.00pm. Shifts will alternate between 7.00am – 3.30pm and 10.30am – 7.00pm Key Benefits: Give Back:Enjoy paid volunteering days to support causes you care about....
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Remote Delivery Coordinator — Project
3 days ago
Shoreham-by-Sea, United Kingdom Focus Group Full timeA leading tech provider in Shoreham-by-Sea is seeking a Delivery Coordinator to manage customer projects and ensure a high-quality service. The role involves reviewing customer requirements, coordinating resources, and maintaining communication across teams. Successful candidates will be focused on customer service, have strong communication skills, and...
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Customer Service Manager
3 weeks ago
Shoreham-by-Sea, United Kingdom JTX Fitness Full timeCustomer Service Manager – Fitness Sector Onsite | Shoreham-by-Sea | Up to £35,000 DOE Do you have strong experience in customer service and the confidence to lead a small team? Would you enjoy being part of a friendly, hands-on environment where you can shape the customer experience and drive continuous improvement? Are you looking to join a growing...
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Service Delivery Coordinator – Incident
5 days ago
Shoreham-by-Sea, United Kingdom Focus Group Full timeA leading tech provider in Shoreham-by-Sea is seeking a Service Coordinator to manage customer relations and ensure smooth service operations. This role involves handling queries and escalations, serving as a key point of contact, and managing incidents effectively. The ideal candidate will have a strong background in service delivery operations and...
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Delivery Coordinator
3 days ago
Shoreham-by-Sea, United Kingdom Focus Group Full timeWe’re Hiring – Delivery Coordinator Salary – Up to £26,000 (DOE) Location – Shoreham by Sea Key Benefits Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back: Enjoy paid volunteering days to support causes you care about. Referral Rewards: Benefit from our Refer a Friend scheme and earn...
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Customer Service Lead
2 weeks ago
Shoreham-by-Sea, United Kingdom JTX Fitness Full timeCustomer Service Supervisor – Fitness Sector **Onsite | Shoreham-by-Sea | Up to £32,000 DOE ** Do you have solid experience in customer service and the confidence to guide and support a small team? Would you enjoy working in a friendly, hands-on environment where you can help shape the customer journey and support continuous improvement? **Are you looking...
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Customer Service Lead
2 weeks ago
Shoreham-by-Sea, United Kingdom JTX Fitness Full timeCustomer Service Supervisor – Fitness Sector Onsite | Shoreham-by-Sea | Up to £32,000 DOE Do you have solid experience in customer service and the confidence to guide and support a small team? Would you enjoy working in a friendly, hands‑on environment where you can help shape the customer journey and support continuous improvement? Are you looking to...
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Customer Service Exceutive
2 weeks ago
Shoreham-by-Sea, United Kingdom FOCUS 4 U LTD Full timeEstablished in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We're equally delighted to have been named one of '_The UK's Best 100 Companies To Work For 2021'_, to have scooped an impressive6th place in the telecoms sector and to have been awarded a 3* accreditation by Best Companies - the highest...
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Customer Service Executive
2 weeks ago
Shoreham-by-Sea, United Kingdom FOCUS 4 U LTD Full timeEstablished in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We're equally delighted to have been named one of 'The UK's Best 100 Companies To Work For 2021', to have scooped an impressive 6th placein the telecoms sector and to have been awarded a 1* accreditation by Best Companies - awarded by _Best...