Senior Business Support Officer

Job Information

Achieving for Children is a Community Interest Company that has a public sector ethos, combined with the freedom to innovate enabling us to do things differently. As a not-for-profit social enterprise owned by three local authorities (Windsor & Maidenhead, Kingston and Richmond), we offer the freedoms of a social enterprise with the employment benefits of local government. To find out more about us

We are responsible for the entire range of children’s education, health and social care services in all three boroughs. We use a Signs of Safety practice model and approach which ensures the voice of the child is at the heart of everything we do. There’s never been a better time to join AfC, we are growing our workforce, implementing new flexible working arrangements and have increased our virtual wellbeing offer.

We are currently recruiting for Senior Business Support Officer. Delivering effective and high quality Business Support to one of our social care teams,enabling us to support our internal stakeholders, children, young people and their families. The postholder will also have supervisory responsibilities within their sub team.

About the role

Reporting to the Business Support Team Leader, the Senior Business Support Officer will need to provide competent, organised and professional support and will handle sensitive and confidential information. Responsibilities will include:

- Supervising team members to ensure statutory tasks are carried out to a high standard and in a timely fashion
- Preparing, distributing and writing minutes for high level multi-agency meetings
- Managing and responding to all requests received in central inboxes
- Working flexibly to provide support to the Business Support Team Leader where necessary
- Updating trackers, maintaining internal databases and ensuring statutory deadlines are met
- Ad hoc administrative duties to support the team such as processing workflows, data collection, updating spreadsheets, travel bookings, liaising and answering questions from internal and external customers

About you
- A passion for Achieving for Children’s vision, mission and values (trust, empower, respect) to support children and young people to live safe, happy healthy and successful lives
- Strong administrative skills including minute taking, managing competing priorities, being organised and working well in a team
- Strong organisational abilities including: time management, creative thinking, problem solving and multitasking
- Works well under pressure and is flexible with their approach to carrying out tasks
- Confident in supervising a team and their tasks to fulfil statutory functions
- Able to make good use of technology to perform functions and ensure work is timely and accurate

About our benefits

We are focused on creating a positive supportive environment, where you will have access to a really wide range of resources, as well as a competitive salary and all the perks to enable hybrid working. In AfC you will also have access to:

- 29 days annual leave, increasing to 33 days after 2 years and 35 days after 4 years.
- Tailored induction sessions commencing on the date you start working for AfC
- Stable and supportive leadership
- Hybrid and mobile working (between home and work) with latest technology to facilitate this
- Local Government salary and pension scheme (LGPS or Teachers Pension)
- Flexible working options - helping to keep a good work life balance
- A comprehensive Employee Assistance Programme
- A range of staff benefits and discounts
- An excellent learning and development offer to support your career pathway

To find out about all of the breadth of benefits of working for Achieving for Children

Important Information

**Right to work**: The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance.

**Safeguarding**: We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).