Undergraduate Teaching and Admissions Administrator

5 days ago

South Kensington, United Kingdom Imperial College London Full time

An opportunity has arisen for Undergraduate Teaching and Admissions Administrator in the Department of Mathematics. This is an exciting opportunity to join a professional, busy team, supporting over 800 undergraduate students.

You will provide a high level of customer service to students at every stage of the student journey and will contribute to the delivery of an excellent student experience. Working as part of a team, you will provide vital front-line support to our undergraduate students and behind the scenes support for our academic staff. You will also support the key admissions processes for the Departments UG students. Therefore, ensuring our undergraduate student administration and programmes run smoothly and are an enjoyable experience for all.

**Duties and responsibilities**:
The main duties for this role include;
- Provide administrative support for the development and running of the undergraduate teaching in the Department including co-ordinating projects/coursework, administration of learning resources such as Blackboard, programme guides and booking teaching space, advising GTA teaching staff, responding to enquires.
- Providing first class administrative support for the UG admissions processes for the Department.
- Assisting with the implementation of systems and the running of the undergraduate teaching operations
- Supporting Office in the running of the department’s examinations.
- Liaising with the Departmental Data Officer on any new database requirements
- Participate in open days and marketing events.

**Essential requirements**:
You must possess excellent organisational skills, with a high level of accuracy, be methodical in your approach and have good attention to detail. The ability to work well under pressure is a must-have, as well as a proven track record of achieving set targets and deadlines. Excellent customer service skills are essential, as is having experience of working in a responsive customer service facing environment. Relevant professional experience in Higher Education is also essential, and you should be able to use your own initiative working without supervision. We are looking for applicants with excellent MS Office skills, particularly in Access, Outlook, Excel and Word.

**Further information**:
This is a full-time, open-ended position based at South Kensington Campus.

Please note that appointments are usually made at the bottom of the salary range.

**Documents**:

- Job-Description.pdf

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