User Researcher

6 days ago

Newcastle Upon Tyne, United Kingdom Modis Full time

**Job Role: User Researcher (13000304)**

**Duration: 9 Months Contract**

**Location: Newcastle - Working remotely - until COVID restrictions are lifted. Expected to gradually ramp up to 1-2 days / week in the client office in Newcastle.**
**Rate: 550-580 GBP Per Day (Inside IR35)**

User Researcher required to support citizen & agent facing user research for carer's allowance. Skills needed for this role:

- Inclusive research. You can help teams understand the diversity of users of government services. You know how to include all kinds of users in appropriate research activities. You can advocate for inclusive practices and help teams design and deliver accessibleservices that work for all users. (Relevant skill level: practitioner)
- Society and technology. You understand the social and technological context for government services. You can align user research activities to help your team understand changing user behaviour. (Relevant skill level: working)
- Strategic insight. You understand what problem the team is trying to solve. You can align user research activities to inform decision making and action. (Relevant skill level: working)
- Technical understanding. You know about the technologies used to build and operate digital services. You can collaborate closely with colleagues in different digital disciplines. (Relevant skill level: practitioner)
- User-centred and agile practices. You understand and have experience of a range of user-centred practices. You can help inexperienced teams adopt user-centred practices and embed them into their agile workflow. You can advocate for user research and engagesceptical colleagues and stakeholders.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

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