Matron for Outpatients, Phlebotomy and Services Closer to Home

This is an exciting opportunity for a Band 8A Matron to lead a caring and compassionate team specialising in the delivery of Outpatient and Phlebotomy services and to provide leadership and management support to Christie staff at satellite sites.
The phlebotomy services for which you will be responsible are for outpatients attending The Christie at Withington (main) site and for patients using our Bloods Closer to Home Service (BCTH). There are multiple BCTH sites across Greater Manchester with plans to expand these further, so the ability to travel across the region (in your own car) will be essential.
You will be supported by 2 Band 7 Unit Managers to provide outpatient services hosting around 95,000 outpatient appointments each year in this busy and expanding service.
You will be a registered nurse with an excellent track record of success in leading a team. You will be passionate about patient care and have the foresight and ability to facilitate and sustain change.
You must be enthusiastic and motivated and be a professional role model, encourage and empower other staff to develop both personally and professionally to achieve their maximum potential.
Excellent written and oral communication skills are essential and be able to organise and prioritise workload, be an effective, approachable leader and have a history of managing change and developing a safety culture.
Support the Unit Managers to ensure smooth day-to-day running of a safe and effective service.
Facilitate innovative and evidence-based nursing practice through professional leadership and supporting the clinical team.
Act as a credible and professional role model, encourage and empower other staff to develop both personally and professionally to achieve their maximum potential.
Have oversight and support the Unit Managers in the HR management of the nursing team taking lead responsibility for sickness absence reporting and management, performance management working within Trust policy and procedure, education and development of the nursing team.
Ensure the governance processes are followed correctly and managed in a timely way.
Act as a conduit between the senior directorate management and senior nursing leaders to ensure that the services they are responsible for are updated and stay abreast of developments across the trust and ensure issues arising within the service are appropriately escalated.
Have budgetary oversight and responsibility for ensuring that resources are spent appropriately and considerately.
The above list is not exhaustive and the post will evolve with the demands of a busy department.
The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.
We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.
We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Main tasks/overview of responsibilities
To provide leadership to Outpatient, Systemic Anti-Cancer Therapy (SACT) & Phlebotomy Departments across the region to ensure professional and clinical standards of excellence.
Take a lead role in service development aligning the service with other outpatient departments within the trust.
Develop and maintain communication with people to enhance business development, clinical care and service feedback
To help maximise the operational and financial performance of the department, working closely with the senior management team and other stakeholders.
To provide excellent customer service and promote a professional and caring environment from all clinical and non-clinical staff.
To manage 3 rd party service providers where appropriate.
Responsible for financial / budgetary management / targets within the OPD.
To participate in Manager-on-call rota.
To make certain that our patients and visitors receive excellent care in a friendly, proficient manner.
Develop oneself and others in areas of practice
Promote equality and value diversity
Plan, develop and implement approaches to promote health and wellbeing and prevent adverse effects on health and wellbeing
Provide leadership and management advice to ward managers and specialist nurses within their sphere of responsibility
Demonstrates the agreed set of values and accountable for own attitude and behaviour
Planning and organisational tasks / duties
1 Together with the Senior Management Team contribut