Matron for Outpatients, Phlebotomy and Services Closer to Home

2 days ago


Manchester, United Kingdom The Christie NHS FT Full time

Main tasks/overview of responsibilities To provide leadership to Outpatient, Systemic Anti-Cancer Therapy (SACT) & Phlebotomy Departments across the region to ensure professional and clinical standards of excellence. Take a lead role in service development aligning the service with other outpatient departments within the trust. Develop and maintain communication with people to enhance business development, clinical care and service feedback To help maximise the operational and financial performance of the department, working closely with the senior management team and other stakeholders. To provide excellent customer service and promote a professional and caring environment from all clinical and non-clinical staff.
To manage 3rd party service providers where appropriate. Responsible for financial / budgetary management / targets within the OPD. To participate in Manager-on-call rota. To make certain that our patients and visitors receive excellent care in a friendly, proficient manner.
2 Lead and foster teamwork across professional and organisational boundaries 3 Participate in the site on-call rota for the Trust 4 Inspire others and encourage them to seek advice and solutions to problems 5 Challenge others to take an active part in developing knowledge, ideas and work practice 6 Challenge tradition and push the boundaries through innovation and recognise and manage risk consequences and use this learning to inform future practice 7 Promote the service and disseminate good practice both internal and external to the Trust PLEASE REFER TO THE JOB DESCRIPTION FOR A FULL LIST OF DUTIES.



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