Ecommerce Product Owner

2 weeks ago

Gaydon, United Kingdom Jaguar Land Rover Full time

REQ ID: 119398
JOB TITLE: Ecommerce Product Owner
SALARY: £38,600 - £51,100
POSTING END DATE: Monday 20th November
LOCATION: Gaydon

Beyond Property, Purchasing, HR and IT, more than being part of our Finance or Marketing teams, beyond even Sales and Service, every role in every business area offers unique opportunities to make an impact on the future of mobility and the automotive industry.

**The Opportunity**:
This is a critical role within the New Business Models team supporting the E-commerce Product Manager who are together responsible for developing eCommerce subscription store shopping experience.

**WHAT TO EXPECT**
**The Role**:

- Daily management of external suppliers and delivery teams (single point of contact) to deliver ecommerce renewal capability
- Customer sales and renewals site performance reporting
- Roadmap delivery - development of customer experience use cases and requirements ensuring this is industry leading
- Maintain governance against the programme by representing the team in relevant forums such as QBR, Showcases, Programme Reviews, RAID clinics and Change Control sessions
- Market roll-out - working with relevant stakeholders such as suppliers, delivery teams, and Product Owner peers, to launch selected capabilities to new markets & provide post-launch hypercare with all newly live markets and newly live products
- Market & Regional support - Supporting the eCommerce capability (delivery of subscription renewal capability)

**WHAT YOU'LL NEED**
**Experience Required**:

- Project management expertise
- Management of external suppliers and delivery teams
- eCommerce expertise
- Customer experience use case and requirement definition
- Sales performance reporting and analysis
- Digital channel ownership
- Strong knowledge of industry trends and voice of customer

**SO WHY US?**

Bring all this to the home of premium innovation, and you’ll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes JLR the perfect place to continue your journey.

This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage.

JLR is committed to equal opportunity for all.

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