Customer Services Advisor

4 days ago


Crewe, United Kingdom Anderson Wright Consulting Ltd Full time

**PART-TIME CUSTOMER SERVICE ADVISOR - CREWE - £20590 PRO-RATA**

We are working with a fantastic company based in Crewe. They understand the importance of ensuring their staff are happy and offer a career and training for everyone who works for them. Year on Year they continue to grow and are looking for experienced CustomerService Advisors to join their fabulous team. If you want to build a career in customer service, this could be the role for you.

**KEY RESPONSIBILITIES**:

- Provide a top-notch customer service experience for all customers
- Deliver a prompt and efficient service to all enquiries
- Process orders, returns, payments and refunds
- Arrange deliveries
- Resolved order issues
- Offer solutions for all queries received

**KEY REQUIREMENTS**:

- Minimum 1 years’ experience in an office/call centre customer service environment
- Have a genuine passion and interest in customer services
- Be a real “people” person
- Naturally positive communicator
- PC Literate using Word and Excel
- Excellent attention to detail
- Able to prioritise
- Attentive listening skills
- Capable, ambitious and professional

**PACKAGE**:

- Salary - £20590.00 pro-rata which will be reviewed after 3 months
- Excellent training and development
- Competitive annual leave
- Working Monday to Friday 9.15am-2.45pm and one day 3.30-6.30pm
- Required to work weekends on a rota basis - One in four Saturdays 9.15am-2.45pm
- On site parking

Follow us on twitter #awconsultingltd

In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency

**PART-TIME CUSTOMER SERVICE ADVISOR - CREWE- £20590 PRO-RATA



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