Customer Service
1 week ago
APCOA are looking to recruit customer focused Taxi Rank Agents to join their team at Heathrow. APCOA are expanding operations at Heathrow Airport and so an exciting opportunity has arisen for a number of Taxi Rank Agents to join their team to ensure the smooth running of the Heathrow Taxi ranks. You will be responsible for the processing of passengers, establishing their destinations and ensuring that there are sufficient taxis to meet passenger demand. The shifts for this role cover days and nights.
**Key Responsibilities**:
- As the first point of contact, rank agents are responsible for the processing of passengers and establishing destinations
- Liaise with the Taxi Feeder Park to confirm driver validity as and when necessary
- Issue Local Journey Tickets and answer passenger and driver queries clearly and precisely
- Be responsible for Badge and Licence checks on the rank, reporting any anomalies
- Be proactive and security conscious reporting any unattended packages/parcels
- Use the Hand Held Unit to confirm taxis should be on the ranks and correctly record LJ/ FFS during periods of peak demand
- Dealing with passengers with oversize luggage requirements, 2 cab etc
- Knowledge of Abstract of Laws and Heathrow Airport Bylaws (full training will be given)
- Learning fully the destinations and issuing Local Journey Tickets, Fares Fair Zones A, B & C (full training will be given.)
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Customer Service
2 weeks ago
Hounslow, United Kingdom The Best Connection Employment Group Full timeWe are currently looking for customer service assistants at Heathrow airport. Your role will be to ensure customers are entering the right queue lines, weighing bags, handling any queries or questions from the customers. Due to the nature of the role you will need to have good English and be comfortable with dealing with customers so its important you have...
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Customer Service
1 week ago
Hounslow, United Kingdom The Best Connection Employment Group Full timeWe are looking for a actively seeking Customer Service / Telesales who strive to deliver high quality outcomes and is looking for a new opportunity, with a view to grow in our company. Our operations staff control shipments from door to door during import and export air freight procedures. We seek staff who are positive, motivated and want to be part of a...
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Customer Service
1 week ago
Hounslow, United Kingdom Parkside Office Professional Full timeA great opportunity has arisen for someone to join a well-established and fast growing company based in Hounslow/Heathrow. Recently voted London's best steel fabricator. They require a Customer Service Advisor to join their team.They are offering a salaryof £25,000-£35,000 dependant on experience If you have a friendly, personable approach with great...
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Customer Service
2 days ago
Hounslow, United Kingdom NVN Marketing Full timeWe are professional, fast-paced, rewarding, and our goal is to expand to 200 people in our amazing office by the end of the year! Due to client expansion, we can now grow our team of ambitious brand ambassadors over the next upcoming weeks so we can take on new talent to incredible team in our office! Ideally looking for full-timers, however it's...
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Customer Service Coordinator
2 days ago
Hounslow, United Kingdom Streamline Search Ltd Full time**(Customer Service Coordinator) - Position Overview** **Customer Service Coordinator required! Our client are a company manages both D2C, B2C marketplaces and B2B clients, in industries such as fashion, food supplements, cosmetics, electronic gadgets, health and beauty, financial services, promotional merchandise, technology and more. You will be...
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Customer Service Assistant
1 week ago
Hounslow, United Kingdom HeathrowAcademy Full timeWorld Duty Free are seeking enthusiastic, energetic and passionate Customer Service Assistant to join its team at Heathrow. As a Customer Service Assistant you will be responsible for delivering outstanding customer service to drive sales and provide an exceptional service experience for all customers within World Duty Free Airport stores. Working within a...
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Customer Service Advisor
7 days ago
Hounslow, United Kingdom HAYS Full timeJob DescriptionCustomer Service Advisor Customer Service Advisor – 3 Month Contract Location: London Heathrow Hours: 8:30 AM – 5:30 PM, Monday to Friday Contract Length: 3 Months Are you a confident communicator with a passion for delivering excellent customer service? Do you have experience using Microsoft Teams to collaborate and support customers or...
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Customer Service Executive
1 week ago
Hounslow, United Kingdom Source4 Personnel Solutions Full timeMy client is a well established organisation who has grown to be the world’s largest independently owned express courier network with over 1000 offices in 209 countries and territories. Over the years they have developed the complete range of global distributionservices to meet our customers every distribution need. Our client is looking to expand their...
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Customer Service Agent
1 week ago
Hounslow, United Kingdom Source4 Personnel Solutions Full timeMy client is a well established organisation who has grown to be the world’s largest independently owned express courier network with over 1000 offices in 209 countries and territories. Our client is looking to expand their customer service team with an additional headcount to support the current team. **The role**: - Classic customer service role in a...
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Customer Service
15 hours ago
Hounslow, Greater London, United Kingdom QDrive Performance Limited Full timeAre you passionate about customer service and sales? At QDrive Performance, you'llshowcase your skills by ensuring our clients receive an effortless, five-star bookingexperience. You'll manage reservations, support our luxury fleet, and be the friendly face ofQDrive at Heathrow.YOUR ROLE AT QDRIVECreate premium rental experiences by maximising service and...